Account Suspended Please Help Me Recover My Website Files

Hello, dear support team.

My account was recently suspended, and I believe it may have been due to an accidentally uploaded PHP script that is not allowed under your terms. I deeply apologize for this mistake — I didn’t intend to violate any rules.

However, I had several important websites and personal projects on this account that were not related to the script in question. I understand if the account cannot be reactivated, but I kindly ask if it’s possible to temporarily restore access or provide a download link to my files so I can back them up and move them elsewhere.

I truly appreciate your free service and would be very grateful if you could help me recover my data.

Best regards,
Knede4

Please check the client area for suspension reason

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reason: For Abuse, I accidentally downloaded a banned script

You can send a support ticket in the client area where you can ask to be reactivated. If the support staff won’t do that, they’ll usually be willing to generate a backup for you (with the occasional exception of extreme rule violations). See the following article for more detailed instructions.

Nobody on the forum, including the admin can assist you on this matter.

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