My account has also been suspended for abuse but I don’t know the correct reason why? I request admin to please share me the problem or give me backup of my data please.
Welcome to the forum. I’m sorry to hear its under these negative conditions.
I’ve moved this to its own thread so we can provide individual support.
For cases of suspension you have to raise a support ticket from the banner in your dashboard. This forum is a community forum, and we cannot help you here.
Suspensions are handled by IFastNet (who provide the infrastructure InfinityFree runs on), and so they are the only ones who can provide a reason for the suspension, or a backup.
Please understand in severe cases, such as hosting illegal or pornographic content, they may not reply to the ticket, or may refuse to provide a backup.
But I have the right to know what happened to my site that suddenly lead to suspension
How should I request them
You raise a ticket in the client area. It’s possible when an account is under a non-temporary suspension.
Nobody on the forum, including Admin has the ability to deal with suspended accounts.
Can I get my data
You’ve been told what to do to get your data
You need to raise a ticket from the banner in the client area.
I’m locking this thread as there is no value in continuing to repeat ourselves.