Website URL if0_38525749 (Website for glpi4tq.free.nf) Error Message Your account is Suspended For Abuse Your account was suspended for a violation of our terms of service. Reasons for this may include harmful or illegal content, or because your account overloaded our servers. To learn why your a…

Okay the case is “solved”. They eventually deleted my account with no explanation. The End :frowning:

Please read [image] My account is suspended, what can I do now Account Management You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit y…

Hello, Thanks for your answer. I actually done exactly what I am supposed to do as per this post i.e. in case of “suspended for abuse” to have your account reviewed submitting a Support Ticket. But this ticket is getting no answer for 3 weeks now (stays always as “pending”). I am looking for a way…

Did you bump the ticket? The forum is not the right place for handling your account suspension

Yeah. See in attachment. [2025-04-13_11-43] I have no idea how to unlock the situation :frowning:

That’s what I did this morning - again. Considering my 2 previous attempts to bump the ticket it’s like a bottle in the sea… I understand the forum could be the wrong place but I was hoping to find someone able to reach the support and asking them to have a look on my case. Thanks anyway …

iFastNet are the people that deal with support tickets I believe, so @admin or anyone else can’t look any further (again, from my knowledge). I’ve gotten suspended a couple of times before, you just need to be patient :wink:

I’ve seen this variant of issue before. If iFastNet customer support (which is the backend for InfinityFree’s support tickets) keeps setting your ticket to Pending, you may have done something bad. (Maybe a ToS violation?) If iFastNet chose to refund you, and cancel your Premium Hosting subscriptio…

[image] Jri-Creator: If iFastNet chose to refund you, and cancel your Premium Hosting subscription Did I miss something? Where did OP mention this?

Account suspended for abuse for unknown reason

Hosting Support

KangJL April 13, 2025, 9:30am 2

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