Account not suspended but the hosted website routed to suspended url

Hosting Support
1

Website URL

(please specify the URL of the site on which you are experiencing the problem)

Error Message

(please share the FULL error message you see, if applicable)

This Account has been suspended.
Contact your hosting provider for more information.

Other Information

(other information and details relevant to your question)

I have verified that the hosting account if0_35324289 was not suspended due to usage.

Is this due to previously have upgrade my account to the premium ifastnet but have discontinued due to not suitable to migrate my existing in the free hosting?

Kindly help to advise and reinstate asap.

2

Please contact ifastnet.
You domain is still using premium hosting IP

6 Likes
3

FYI: iFastNet can just migrate your website from free hosting without downtime. They are happy to do it, and can do it quickly and easily.

4 Likes
4

Ifastnet support has revert the premium IP but the website is still not showing up on infinityfree. Kindly help to advise and resolve asap.

5

I am seeing a blank page now.

image
image1341×636 44.7 KB

As for why is that so, only you have the answer

3 Likes
6

When I first checked your website, I noticed your SSL certificate has expired. You may want to renew it to keep HTTPS working (the SSL certificate you had on your premium account does not carry over).

Besides that, this looks like the dreaded WordPress blank page issue. In my experience, this usually happens because there is a problem with your theme. However, you should be able to login to the WordPress admin area, and change the theme to see if that helps: http://bizspacesg.com/wp-admin/

4 Likes