My website and account keep getting suspended. I contacted support and they said it was their AI automatic detection but they reviewed my website and said it was fine.
They unsuspended my account and website and it was fine.
Then I made a code change, and I think it causes the AI to scan my stuff again because my account was again suspended. This has happened twice.
Any help would be greatly appreciated
Unfortunately the system will scan every time you upload new files
Might be worth asking support if they can tell you which bit of your code id triggering the false positive.
Can’t say they will tell you, but worst they can do is say no
ye cheers man, the waiting times for me have gone down. 10hrs → 8hrs → 20mins, but its after happening again. Its not really that big a hassle ill just stop using the filemanager for small changes, maybe try ftp or something
Limit the use of ajax running in background. This will help keep your account from exceeding Entry Process limits.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.