Account Got Suspended

Website URL

https://pancono.gamer.gd https://deal.page.gd/

My website has got suspended.

Image shows the reason.

Three days before I raised the ticket but no response from the staff.

Should I wait for their response? I asked them to provide me the backup files but I didn’t receive any files yet.

Thanks

You may ask again but staff may decide to not reply under severe abuse

But your team could have at least provided a backup via my email. Why is there such hate with your future client?

I was actually planning to purchase the upgrade package, but my account was suspended before I could do so. If I decide to upgrade now, will I receive proper support, or has my account been restricted from communication due to your policy violation? Even if I upgrade to a paid package, how can I be sure my account won’t be suspended again? So it is better for me to find any other Hosting site.

wdym “my” team

I’m just user???

The fact your account has been suspended for abuse means something was detected to trigger that.

This could be any number of things including pirated content, links to pirate of content, adult or pornographic content or illegal content. (Not an exhaustive list). If you’d like to let us know what was on your site maybe we can help understand the reason for the suspension.

You are responsible for making sure that you read the terms and conditions and let your site does not breach them.

The support team at IFastNet are based in the UK, and it is currently Sunday so you may have to wait a little bit longer for a reply.

However depending on what was found they may choose not to reply for example in the case of illegal content. This is because they can’t always provide a backup for legal reasons.

Finally premium hosting is not provided by InfinityFree. It’s provided by iFastNet.

Disclaimer - I am not a member of infinity free staff just another forum user like yourself trying to be helpful and provide information based on my own experience as a user of InfinityFree

I had a look at your website and why it was suspended, and everything I see points to your website being a clear crypto scam site. $100 in free crypto just for clicking a few links? Referral programs with very high rewards? Fake browser miners? Suspicious downloadable files? We absolutely do not want anything to do with that project.

And not just on free hosting, we don’t accept these kinds of sites on premium hosting either. So don’t bother trying to entice us with a future purchase, we don’t want to host this site on any service we provide, no matter how much money you offer us.

Great work.. thanks for suspending..:clap: :laughing: I have the back up and I prefer to host my site at Hostinger, Go Daddy rather than you scam hosting platform full of pop-up ads. And do not respond to this conversation any further because you guys always decide to not reply under severe abuse.

Its a free service. Adverts keep it free. You’ll find that on most parts of the internet. It costs money to run free hosting, and the adverts are what pays for that.

Unfortunately, if you break the rules, your account will get suspended. Its not “US” that don’t reply, its IFastNet, different people. And they don’t reply in serious abuse cases (such as illegal cripto scam websites) because there’s nothing more they can do to help.

You’re entitled to your opinion, but what I find interesting is that you’re not actually refuting my claims. I accused you of hosting a scam project, and your response can be summarized as “no, you’re the scammer”. I think you can see how weak that looks.

And no, we’re not scamming you. We don’t allow fraudulent sites on our hosting, and our terms clearly state we don’t allow illegal activity (and fraud is a crime). Either you didn’t bother to check our terms and assumed your project would be fine, or you ignored them and hoped we wouldn’t notice. Whichever it is, we didn’t mislead you at any point.

If our assessment is somehow wrong and your site isn’t a scam, that would be an honest mistake on our end, and an honest mistake is not fraud. But given that your response to the accusation is “no, you”, I’m fairly confident our assessment is correct.

I’d also urge you to take some lessons from this and not take the same approach with another hosting provider, blindly trusting that things will be fine. GoDaddy and Hostinger don’t allow scam sites either. Most hosting providers don’t. If they find out you’re hosting this same site with them, they will take it down too.

We decide how we respond and to what. The fact that the abuse team didn’t respond to your ticket doesn’t mean you get to dictate whether we respond to your public forum topic. If you don’t want something debated in public, don’t make public accusations.

Now you’ve started a dog fight…It’s your platform—you can do whatever you want. But claiming that all crypto sites are scams is simply not correct. I can prove that thousands of crypto websites are hosted on platforms by GoDaddy and Hostinger. It includes ICO / presale crypto websites and 99% of them are scammers. This is how top hosting providers operate and stay ahead in the market—not like your platform, which keeps suspending users’ accounts for 24 hours or even permanently without consistency..:smiley:

I have one question—it’s been almost six months since I opened this account. From day one, I was actively coding, and it was clear that my site is related to crypto. So why wasn’t it suspended from the very beginning?

Was your policy or system waiting for me to fully complete my website before taking action? What was your secret plan - stealing users codes and data? And 99% of hosting providers does such stealing and scams. So who exactly is the scammer here—me, or your system and platform?

Another point—please check the image above. It shows a promotional email sent to me by iFast Net.

In that email, it clearly says:
“We noticed your hosting account (if0_40723684) has been experiencing significant traffic growth. Your site is doing well!”
It even promotes an upgrade: “hos..ting starts at just $5.99/month.”

So on one hand, your system kept sending promotional emails saying my site is performing well. On the other hand, you guys later labeled it as a scam.

Where was your system for six months? You could have suspended the account within the first week of registration—but you didn’t.

Instead, it feels like you allowed everything to continue while encouraging upgrades with lines like “Your site is doing well!”

So who exactly is the scammer here—me, or your system and platform?

Just to clarify IFastNet and InfinityFree are separate entities. You seem to be getting the 2 confused as one.

Noone claimed that. Admin only stated that yours had the hallmarks of a scam. And you didn’t refute that.

All hosting providers are required to operate within the law of the country they are based in. IFastNet, who provide InfinityFree’s infrastructure are based in the UK. In the UK we have very strict laws around financial crime’s including scams. The Financial Conduct Authority are very strict.

In my experience, its very consistent. You exceed hits or CPU limits, 24 hour suspension. You break the rules, or hit the limits too often, permenant.

Because scans and reviews arn’t constant, and arn’t a perfect system. Its likely that this was the first time your site had been scanned after you uploaded something that triggered the automated suspension or review.

2 completely different and unrelated systems. IFastNet sent the promotional email so that you had the option to upgrade, so you wouldn’t be affected by the hits limit. The suspension is handled by a separate system that automatically scanners websites periodically looking for rule violations.

That depends. If you’re site was inteded to scam people out of money, and not actually give them the promised returns (which you haven’t denied) then you.
If not, then the suspension can be reviewed (you’ve already raised a ticket, they may still reply).

But either way, Admin defiantly isn’t scamming anyone, as he is only offering a free service, and isn’t asking anyone for money. At worst, you could consider IFastNet’s actions to be a scam.

Who will belive

After such a long debate, I feel this discussion is becoming pointless.

Your owner at InfinityFree stated:

“I had a look at your website and why it was suspended, and everything I see points to your website being a clear crypto scam site. $100 in free crypto just for clicking a few links? Referral programs with very high rewards? Fake browser miners? Suspicious downloadable files? We absolutely do not want anything to do with that project.”

Based on this, your platform labeled my site as a scam. Here are my responses to those points:

  1. “$100 in free crypto”
    I was offering $100 worth of crypto to users. That does not automatically make it a scam. I am giving value, not taking money—so how can it be considered scamming?

  2. “Referral program with high rewards”
    The rewards are funded by me for my users. It’s my system and my cost, so why is that being used as a reason to label the project as fraudulent?

  3. “Fake browser miners”
    Yes, there was a visual or simulated browser miner feature. But from what perspective does that qualify as a scam? It was simply a promotional or engagement concept—not a mechanism to exploit or steal from users.

  4. “Suspicious downloadable files”
    The same file is hosted on GitHub without being flagged. It is a Pancono core wallet designed similarly to Bitcoin Core. If Bitcoin Core is trusted and used globally, then how can you label my wallet as suspicious without even verifying what it actually is? Does your system treat every downloadable file as suspicious by default?

These are the reasons your platform used to classify my site as a scam, which, frankly, seem unjustified.

Anyway, let’s end the conversation here.