Access denied

*** I’m fully aware this problem has been raised before on the forum but I have doubled checked all the credentials for all the correct passwords and usernames. ***

My website URL is:

What I’m seeing is: Connection failed: Access denied for user ‘epiz_24232182_upstart’@‘’ (using password: YES)**

I’m trying to use phpMyAdmin and MySQL database.

Is it possible for an admin to check my account information?

However, I’m not an admin.

I’ve already visited this page and it says:

‘If you’re completely sure you are using the right database password, database hostname, database name and database username, but you are still unable to connect to your database, you can get help by opening a new forum discussion.’

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