Access denied for user 'epiz_25857987'@'' (using password: NO)

My website is:

The error I just see is
Warning : mysqli::__construct(): (HY000/1045): Access denied for user ‘epiz_25857987’@‘’ (using password: NO) in /home/vol1_2/ on line 37
Connect Error(1045)Access denied for user ‘epiz_25857987’@‘’ (using password: NO)

I tried checking my php code. It doesn’t have errors from it. I even checked if the host, database, password, and username is correct. But it all matches. I tried checking the forum here but the common probelm they occur is using password: YES. I don’t know what do to. Helpppppp

this is my php code

    if(!empty($lastname) || !empty($firstname) || !empty($email) || !empty($website)){
    $dbhost ="";
    $dbusername = "epiz_25857987";
    $dbpass = "HIDDEN BY MOD";
    $dbname = "epiz_25857987_customerinfo";
    $conn = new mysqli($dbhost, $dbusername, $dbpassword, $dbname);
   if (mysqli_connect_error()) {
   die( 'Connect Error('. mysqli_connect_errno().')'. mysqli_connect_error());	
    $SELECT = "SELECT email From custinfo where email = ?  limit 1";
    $INSERT = "INSERT into info (lastname, firstname, email, website) values (?,?,?,?)";
    if($rnum==0) {
    $stmt->bind_param("ssssssssssss", $lastname, $firstname, $email, $website);
    echo "New record inserted successfully.";
    else {
    echo "Email is already registered.";
    else {
    echo "All fields are required";
    header("refresh:5; url=custentry.html");

Hello there,

Have you already checked out this Knowledge Base article?


Please change $dbpassword to $dbpass in connection function.


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