suspended due to “Your account was suspended for a violation of our terms of service. Reasons for this may include harmful or illegal content, or because your account overloaded our servers.”
I was just about to finish setting up my site and add my domain when, out of nowhere, my account got suspended.
Can you explain how I overloaded your server? My total files are less than 1GB and my site basically a STATIC WEBSITE!
Hi and welcome back to the forum! Please send a support ticket from the Client Area for the reason as to why your hosting account is suspended. We can’t help you for account suspensions here.
Please read this again. It says that your account was suspended for a terms of service violation. It says that this is because of “harmful or illegal content OR because your account overloaded our servers”.
It doesn’t say your account overloaded our servers. It lists it as one possible option.
And is it possible for a static site to overload the servers? Absolutely! If your account receives too many hits, your account may also be suspended. And the number of hits are not affected by whether you have a static site or complex PHP code.
The line below what you quoted also said:
To learn why your account was suspended, to get your account reactivated, or to request a backup, please submit a support ticket
Please do this. It doesn’t say “post about it on the forum to speculate with other users” because that’s not helpful.