2.- The steps mentioned above are correct, each and every one of them
In one of the hosting support post I remember reading that, despite the fact that it is configured in that way (even if it is the correct one), the hosting servers simply would not know how to redirect the requested traffic, because they do not know to what account The domain is linked so it redirects to https://suspended-website.com/(letras)/, then do the previous steps that I mention and then those of this post.