500 Error 'Page Isn't Working'

Idk, I think maybe I’m being DDoSed again?

ur not DDOSed

how do I know?
because if I ask your site for this URL/file WordPress › Installation

it shows it

so your script is crashed


maybe I was not clear enough with first post
(sorry - because someone might think that this URL indicates 500 error or some other problem)
my intent was to show (visual example) that some parts of your website respond
(it’s not something like no response or huge lag = possible DDOS)

So what do I do?

Thanks OxyDac, I appreciate your response and tips! <3


if you are not willing to debug (link above about 500)

first ask yourself what you last install

it was a pluggin or theme ?
or both ?

it is very likely that one of these is incompatible and caused 500 errors

the easiest attempt
is to rename folder plugins to pluginsXXX
or folder themes to themesXXX
(pick what you install and created a problem)

and then login to WP and remove the problem (this what you install and caused the problem)

if you have a backup you can use backup

after you renamed it via FTP or file manager
login to WP with your user and pass (If WP ask you to update the database do so)

and once you enter in the dashboard
you can restore the names of those folders
and start to activate plugins/theme one by one and test what was broken (500)
if you do not remember what you last installed

rename “plugins” !

now log in !

you are again online

Hell yeah, you’re frickin AWESOME!!! :* <3 :*

1 Like

It’s Jetpack that’s giving me an issue. hmmm

Warning: require_once(/home/vol14_3/epizy.com/epiz_20740450/htdocs/wp-content/plugins/jetpack/modules/sso/class.jetpack-sso-helpers.php): failed to open stream: No such file or directory in /home/vol14_3/epizy.com/epiz_20740450/htdocs/wp-content/plugins/jetpack/sync/class.jetpack-sync-defaults.php on line 2

Fatal error: require_once(): Failed opening required ‘/home/vol14_3/epizy.com/epiz_20740450/htdocs/wp-content/plugins/jetpack/modules/sso/class.jetpack-sso-helpers.php’ (include_path=‘.:/usr/share/pear/’) in /home/vol14_3/epizy.com/epiz_20740450/htdocs/wp-content/plugins/jetpack/sync/class.jetpack-sync-defaults.php on line 2

we have actually renamed plugin folder
so the WP runs without any plugin (no more crash)
and now all existing ones are looking for that folder

if new one is created with normal name then you can delete this with xxx.
if just exist that with name pluginsXXX
then rename it to plugins and check (if crash lol)

if you know what the plugin caused 500
then rename the folder
and uninstall that plugin through the dashboard

my horoscope for today spam :smiley:

I’m offline now - no more support for today
good luck and good night :wink: