When I try to conect via FTP with Filezilla I get “421 Home directory not available - aborting”, when I try to connect via the WEB FTP in the zip copy and paste the password from my account menu for FTP and get UNAUTHORIZED ACCESS and dont let me in :S
There is currently an ongoing maintenance with some of our servers. Hosting accounts are being migrated to new servers with better hardware and your site is likely affected by this.