Website URL
(please specify the URL of the site on which you are experiencing the problem)
Error Message
(please share the FULL error message you see, if applicable)
Other Information
(other information and details relevant to your question)
For website issues like 403 errors or SSL problems
If you don’t fill out the template we can’t help you. What is your URL?
While working on your website, you may be redirected to the InfinityFree 403 error page . This article explains why this can happen, and what you can do to solve it.
The website directory is missing (or is in the wrong location)
Before checking your website, you should double check the directory on your account that your domain name is linked to.
By default, when you create a website with a certain domain name, that domain name will be linked to the folder named htdocs. Any additional domains …
6 Likes
Admin
December 8, 2024, 3:50pm
3
Whether you have an SSL certificate or use HTTPS doesn’t affect how URLs on your website are loaded, which means it doesn’t affect whether you get 403 errors. Unless of course you have code that blocks requests using HTTPS, but that’s not an SSL problem, that’s just your code doing what you told it to do, but not what you want it to do.
4 Likes
system
Closed
December 15, 2024, 3:50pm
4
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