403 forbidden error in my site page not whole site

[WEBVORTEX]

Website URL

https://webvortex.great-site.net/admin_chat.php

Error Message

403 Forbidden

Server or website configuration is blocking you from viewing this page

Other Information

i have a page fo the admin to chat with the site visitors. the page for site vistors to chat with admin is working well, but for that of admin gives that error. i tried to clear cooks but no, used another device but same problem. so how to correct this?

[KangJL]

@WEBVORTEX

so how to correct this?

Read this

Redirected to InfinityFree 403 Forbidden page

Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your InfinityFree client area Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

[Admin]

TL;DR for the article @KangJL linked above: the “chat” keyword is blocked because we do not allow chat scripts to be hosted with us. Chat scripts work by constantly refreshing the page in the background to get new messages, which is very taxing on the servers.