Website URL
(please specify the URL of the site on which you are experiencing the problem)
Error Message
Cannot access the website. It shows the sign-in screen, and when I close it, a ‘401 Unauthorized’ error appears.
This is what happens when your site is password protected. This might mean you have password protection setup in your .htaccess file, or, you might have your site’s password protection set up within the client area (which is the equivalent to setting up password protection in the .htaccess file.)
If this was unexpected, check your .htaccess file. For temporary resolution, rename the .htaccess file to something like htaccess.old.
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Thank you so much, sir. It’s working now.
Glad I could help! If you ever need any more web hosting help, you can always post another question on our forum.
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