21 Home directory not available

Username (e.g. epiz_XXX) or Website URL


Error Message

Command: USER epiz_25942353
Response: 331 User epiz_25942353 OK. Password required
Command: PASS **************
Response: 421 Home directory not available - aborting
Error: Could not connect to server

Other Information

I tried to create a new account as well, ended up with the same error. every account I create, gives me the same error.

1 Like

Been facing the same issue on a different account as well:

Hello there,

An official announcement has just been posted regarding this issue:


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