# Your host have disable Wordpress 5.5 **URL:** \ **Category:** Hosting Support\ **Created:** [August 25, 2020, 11:08am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786 "2020-08-25T11:08:45Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![anon53282754](https://forum.infinityfree.com/letter_avatar/anon53282754/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon53282754](https://forum.infinityfree.com/u/anon53282754)\ **Post date:** [August 25, 2020, 11:08am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/1 "2020-08-25T11:08:46Z")
**### Username** epiz\_26408726 **### Error Message** There has been a critical error on your website. [Learn more about debugging in WordPress.](https://wordpress.org/support/article/debugging-in-wordpress/) **### Other Information** This is the response from the softaculous support Team: It seems that your host has disabled the WordPress 5.5 version from Softaculous admin panel, please refer the below guide and ask your host to enable the WordPress 5.5 version: [https://www.softaculous.com/docs/admin/enable-disable-scripts/](https://www.softaculous.com/docs/admin/enable-disable-scripts/) (other information and details relevant to your question) ---
**Author:** ![XInterverse](https://forum.infinityfree.com/letter_avatar/xinterverse/32/5_5575768a8748004e209b776fc1b2916d.png) [@XInterverse](https://forum.infinityfree.com/u/XInterverse)\ **Post date:** [August 25, 2020, 11:16am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/2 "2020-08-25T11:16:06Z")
Wordpress is more than 10MB, upload it manually using an FTP client like Filezilla. Read method 2 in the following guide: > **[Beginner's Guide: How to Safely Update WordPress (Infographic)](https://www.wpbeginner.com/beginners-guide/ultimate-guide-to-upgrade-wordpress-for-beginners-infograph/)** > > Do you want to upgrade WordPress but don't know where to start? Follow our complete guide and infographic to update WordPress safely in a few easy steps. ---
**Author:** ![anon6359875](https://forum.infinityfree.com/letter_avatar/anon6359875/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon6359875](https://forum.infinityfree.com/u/anon6359875)\ **Post date:** [August 25, 2020, 12:47pm UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/3 "2020-08-25T12:47:19Z")
Wait well have you read this > [@SOLUTION: WordPress Critical Error after updating it](https://forum.infinityfree.com/t/solution-wordpress-critical-error-after-updating-it/34379): > > Complete Details of the problem. Don’t panic. All safe! UPDATE: Softaculous+[iFastNet](https://www.infinityfree.com/go/ifastnet) have updated their records, so you can update WordPress directly from there! It’s an internal WordPress Error, not related to Dashboard, plugins or themes. I observed that many people here on the forums are encountering the same error. Even if your PC is shut or not, the update will fail. Softaculous has not updated their existing WordPress records, so it shows that you are already using the latest wordpress… I think I wasted my time writing this and even Admin has pinned this thing =\_= ---
**Author:** ![anon53282754](https://forum.infinityfree.com/letter_avatar/anon53282754/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon53282754](https://forum.infinityfree.com/u/anon53282754)\ **Post date:** [August 25, 2020, 4:50pm UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/4 "2020-08-25T16:50:23Z")
I have updated my wordpress to version 5.5 and it still come up with the same error There has been a critical error on your website. [Learn more about debugging in WordPress.](https://wordpress.org/support/article/debugging-in-wordpress/) ---
**Author:** ![XInterverse](https://forum.infinityfree.com/letter_avatar/xinterverse/32/5_5575768a8748004e209b776fc1b2916d.png) [@XInterverse](https://forum.infinityfree.com/u/XInterverse)\ **Post date:** [August 25, 2020, 4:54pm UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/5 "2020-08-25T16:54:56Z")
Do it bit by bit, uploading it all at once won’t work as it is still more than the 10MB limit. ---
**Author:** ![anon53282754](https://forum.infinityfree.com/letter_avatar/anon53282754/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon53282754](https://forum.infinityfree.com/u/anon53282754)\ **Post date:** [August 25, 2020, 5:03pm UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/6 "2020-08-25T17:03:15Z")
I did ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [August 29, 2020, 1:20pm UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/7 "2020-08-29T13:20:57Z")
We’re aware of the issue and are working on getting WordPress 5.5 in Softaculous. ---
**Author:** ![none3534](https://forum.infinityfree.com/letter_avatar/none3534/32/5_5575768a8748004e209b776fc1b2916d.png) [@none3534](https://forum.infinityfree.com/u/none3534)\ **Post date:** [September 6, 2020, 6:35am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/8 "2020-09-06T06:35:46Z")
so, do we have an update now since it has been 8 days? ---
**Author:** ![anon77371365](https://forum.infinityfree.com/letter_avatar/anon77371365/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon77371365](https://forum.infinityfree.com/u/anon77371365)\ **Post date:** [September 6, 2020, 7:01am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/9 "2020-09-06T07:01:09Z")
Yep,you can now update in Softaculous ---
**Author:** ![none3534](https://forum.infinityfree.com/letter_avatar/none3534/32/5_5575768a8748004e209b776fc1b2916d.png) [@none3534](https://forum.infinityfree.com/u/none3534)\ **Post date:** [September 6, 2020, 7:16am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/10 "2020-09-06T07:16:20Z")
so what if i get the critical error when i try to install it without updateing? what do you think might be the cause? i followed [How to install WordPress | Advanced Administration Handbook | WordPress Developer Resources](https://wordpress.org/support/article/how-to-install-wordpress/#detailed-instructions) ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [September 6, 2020, 9:05am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/11 "2020-09-06T09:05:55Z")
> [@none3534](#): > > so, do we have an update now since it has been 8 days? Yes, I already posted an update 6 days ago in the pinned topic about this: > [@SOLUTION: WordPress Critical Error after updating it](https://forum.infinityfree.com/t/solution-wordpress-critical-error-after-updating-it/34379/60): > > Many sites can’t be updated from Softaculous, so there are still sites which have to be updated manually. iFastNet also pushed some changes to the free hosting servers which should improve the odds of the one click updater working successfully. I haven’t verified those yet myself. > [@none3534](#): > > so what if i get the critical error when i try to install it without updateing? what do you think might be the cause? Please also see the pinned topic: > [@SOLUTION: WordPress Critical Error after updating it](https://forum.infinityfree.com/t/solution-wordpress-critical-error-after-updating-it/34379): > > Complete Details of the problem. Don’t panic. All safe! UPDATE: Softaculous+[iFastNet](https://www.infinityfree.com/go/ifastnet) have updated their records, so you can update WordPress directly from there! It’s an internal WordPress Error, not related to Dashboard, plugins or themes. I observed that many people here on the forums are encountering the same error. Even if your PC is shut or not, the update will fail. Softaculous has not updated their existing WordPress records, so it shows that you are already using the latest wordpress… ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [September 21, 2020, 9:05am UTC](https://forum.infinityfree.com/t/your-host-have-disable-wordpress-5-5/34786/12 "2020-09-21T09:05:59Z")
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