Your account was suspended for a violation of our terms of service. Reasons for this may include harmful or illegal content, or because your account overloaded our servers.
To learn why your account was suspended, to get your account reactivated, or to request a backup, please submit a support ticket.
In some cases of severe abuse, we may choose to not provide any further information or provide access to account data.
Accounts that are not reactivated will be deleted automatically after 20-60 days. Suspended accounts cannot be deleted earlier on request.
Other Information
(other information and details relevant to your question)
My other hosting account if0_41412370 (shivparcel.kesug.com) has been suspended for abuse.
I completely understand the situation, but my important website files and database are hosted on that account. Could you please temporarily reactivate my access to the File Manager and MySQL Databases for that account (if0_41412370) so I can download a full backup of my data?
My other hosting account Ticket #973978: Please reactivate my account if0_41449964 has been suspended for abuse.
I completely understand the situation, but my important website files and database are hosted on that account. Could you please temporarily reactivate my access to the File Manager and MySQL Databases for that account Ticket #973978:account if0_41449964(i so I can download a full backup of my data?
I already told you yesterday that the forum is not the place to discuss such issues. Creating more topics and posting the issue on various other topics is not the solution.
Support will respond to your ticket as soon as it comes up.
Also, please note the following message above the reply field:
Replying now will move your ticket to the back of the queue!
So the additional replies you added to the ticket will only make it take longer for you to get a reply.
Just have patience while your ticket is in queue. There is nothing else you can do.