# Wordpress

**URL:** <https://forum.infinityfree.com/t/wordpress/50829>\
**Category:** Hosting Support\
**Created:** [September 3, 2021, 7:01pm UTC](https://forum.infinityfree.com/t/wordpress/50829 "2021-09-03T19:01:46Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![FreeServices](https://forum.infinityfree.com/letter_avatar/freeservices/32/5_5575768a8748004e209b776fc1b2916d.png) [@FreeServices](https://forum.infinityfree.com/u/FreeServices)\
**Post date:** [September 3, 2021, 8:12pm UTC](https://forum.infinityfree.com/t/wordpress/50829/2 "2021-09-03T20:12:58Z")

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Can you please give more info such as your domain name? What exactly happened?

Without much info the best answer I could give you is this:

> [@Installation failed: There has been a critical error on your website](https://forum.infinityfree.com/docs?category=22&topic=49361):
>
> WordPress supports installing and updating plugins and themes from the official store right through the WordPress admin interface. However, after trying to install or update a large plugin (like WooCommerce) or theme, you may encounter an error like this: Installation failed: There has been a critical error on your website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress. This error means that the installation process crashed, and may have l…

> [@anon72565412](#):
>
> there a way i can retrieve it back?

The only way to restore a website is if you made a backup and restore it. Because this is free hosting there are no automatic backups.

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