# Wordpress No installations found!

**URL:** <https://forum.infinityfree.com/t/wordpress-no-installations-found/68486>\
**Category:** Hosting Support\
**Created:** [November 17, 2022, 9:07pm UTC](https://forum.infinityfree.com/t/wordpress-no-installations-found/68486 "2022-11-17T21:07:30Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![anon63193235](https://forum.infinityfree.com/letter_avatar/anon63193235/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon63193235](https://forum.infinityfree.com/u/anon63193235)\
**Post date:** [November 17, 2022, 9:07pm UTC](https://forum.infinityfree.com/t/wordpress-no-installations-found/68486/1 "2022-11-17T21:07:30Z")

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epiz\_32424902 (e.g. epiz\_XXX) or [nanoservicios.com](http://nanoservicios.com)

(please specify the website or account you are asking about)

wordpress No installations found !

(please share the FULL error message you see)

I was trying to migrate my website to another account, but I couldn’t. Therefore, now I am trying to return everything to normal with the previous account and it gives me a wordpress error. I’m afraid I’ve lost everything.

(other information and details relevant to your question)

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [November 18, 2022, 6:24am UTC](https://forum.infinityfree.com/t/wordpress-no-installations-found/68486/2 "2022-11-18T06:24:55Z")

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Right, if you do not keep backup(s) you have indeed lost everything…

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [November 18, 2022, 10:39am UTC](https://forum.infinityfree.com/t/wordpress-no-installations-found/68486/3 "2022-11-18T10:39:20Z")

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I checked the account epiz\_32424902 but I see WordPress installations there in the files, which is good.

The domain [nanoservicios.com](http://nanoservicios.com) is currently using Go Daddy nameservers and pointing to an IP address owned by Google.

So maybe fixing this is as simple as changing your domain’s nameservers to point the domain to our hosting again, and you’ll find your site as you left it.

> [@How to point your domain name to InfinityFree nameservers](https://forum.infinityfree.com/t/how-to-point-your-domain-name-to-infinityfree-nameservers/49232):
>
> Before adding your domain name to your hosting account, you need to point it to the InfinityFree nameservers. This guide will walk you through the necessary steps using [Spaceship](https://www.infinityfree.com/go/spaceship) as an example. Keep in mind that different domain registrars have different interfaces, so the exact steps may vary. Step 0: Find the correct nameservers Before changing your nameservers, you need to determine which nameservers to use. The appropriate nameservers depend on your account type: For new accounts or exist…

> [@anon63193235](#):
>
> wordpress No installations found !

Where do you see that error? It sounds like it’s from Softaculous. Just because an installation isn’t in Softaculous doesn’t mean it’s gone: Softaculous installation info can get lost or you can install WordPress without Softaculous in the first place.

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**Author:** ![anon63193235](https://forum.infinityfree.com/letter_avatar/anon63193235/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon63193235](https://forum.infinityfree.com/u/anon63193235)\
**Post date:** [November 22, 2022, 12:51am UTC](https://forum.infinityfree.com/t/wordpress-no-installations-found/68486/4 "2022-11-22T00:51:40Z")

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thanks for answering!!. I already put the name servers back as they correspond. I think everything is back to “normal”. the error is now “This site can’t be reached”.

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [November 22, 2022, 3:31am UTC](https://forum.infinityfree.com/t/wordpress-no-installations-found/68486/5 "2022-11-22T03:31:19Z")

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No issue

![image](https://forum-cdn.infinityfree.net/original/3X/c/0/c07132955768617281c45f4bb60376c27584b445.png)

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [November 29, 2022, 3:31am UTC](https://forum.infinityfree.com/t/wordpress-no-installations-found/68486/6 "2022-11-29T03:31:37Z")

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