WordPress - I cannot setup jetpack plugin

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Username (e.g. epiz_XXX) or Website URL

epiz_32158715

Error Message

error1
error11920×1080 158 KB

Other Information

hi everyone,
I installed the jetpack plugin for my wordpress site, but when I want to configure it (see the screenshot I imported) I just get the error message “An error has occurred”. I went to look on the official jetpack website for this type of error, they just talked about the /xmlrpc.php file, when I try to access it my browser only shows “EMPTY_REPONSE”.

I then opened the development console of my browser, and I received this error:
“Uncaught (in promise) ApiError: The Jetpack server was unable to communicate with your site https://www.japan-factory.ga [IXR -32300: transport error: http_request_failed cURL error 52: Empty reply from server] (Status 500)”

So I would like to know how to solve it
thanks in advance :slight_smile:

2

Hi and welcome to the forum

7 Likes
3

thanks !
I note that we cannot use jetpack, thank you for your quick response!

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