# Why is my Webmail Going to spam Folders

**URL:** https://forum.infinityfree.com/t/why-is-my-webmail-going-to-spam-folders/18354
**Category:** Hosting Support
**Created:** [July 17, 2019, 9:10am UTC](https://forum.infinityfree.com/t/why-is-my-webmail-going-to-spam-folders/18354 "2019-07-17T09:10:43Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![anon14393377](https://forum.infinityfree.com/letter_avatar/anon14393377/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon14393377](https://forum.infinityfree.com/u/anon14393377)
#### Post date: [July 17, 2019, 9:10am UTC](https://forum.infinityfree.com/t/why-is-my-webmail-going-to-spam-folders/18354/1 "2019-07-17T09:10:43Z")

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I created my wemail and everything was set fine  
but anytime i send an email it always goes to the spam folder on Gmail why?  
please i need help.

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### Author: ![anon57849175](https://forum.infinityfree.com/letter_avatar/anon57849175/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon57849175](https://forum.infinityfree.com/u/anon57849175)
#### Post date: [July 17, 2019, 9:36am UTC](https://forum.infinityfree.com/t/why-is-my-webmail-going-to-spam-folders/18354/2 "2019-07-17T09:36:55Z")

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Please mark your emails as not spam next time. The SMTP server is obviously not protected with any layer of security, so the emails will go in “Spam”.

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### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [July 18, 2019, 11:15am UTC](https://forum.infinityfree.com/t/why-is-my-webmail-going-to-spam-folders/18354/3 "2019-07-18T11:15:37Z")

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This is really a question you should ask to the receiving email provider. The receiving email providers does the spam filtering, not the sending provider.

Like @anon57849175, marking the emails as not spam helps, as it will train the spam filters to trust these messages.

Additionally, you can check your message with [mail-tester.com](http://mail-tester.com) to see if there are any issues which could cause your messages to be marked as spam.

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [August 17, 2019, 11:15am UTC](https://forum.infinityfree.com/t/why-is-my-webmail-going-to-spam-folders/18354/4 "2019-08-17T11:15:42Z")

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