Welcome to the forum
here’s the official guide for backing up your site:
The recent change (by IFastNet The company who provide the infrastructure that Infinity Free is built on) that limits the number of simultaneous connections to 3 is likely part of this.
Unfortunately that’s not an option. IFastNet didn’t add that to the control panel. Nothing Admin can do about that.
Infinity Free don’t offer a premium service. The Premium Hosting is a product provided by IFastNet. Infinity free get a small referral payment if you upgrade, but its not an Infinity Free product
A lot of wordpress backup plugins fall victim to the file size limit. Hence the recommendations in the guide above.
Backups are aloud, just not automatic. Remember this is a free service, and implimenting a tool like a backup downloader takes time and money.
Its not that the settings are turned off. They are simply not there. Remember that the control panel here isn’t the popular (and expensive) CPanel, its a separate tool that IFastNet use that looks very similar.
Personally, my sites all have about a 98% up time. Response speed will depend more on your local internet and where you are in the world. IFastNet and their servers are based in the UK. So if youre in the UK, or most of Europe, its really fast. If you’re in, for example Russia the fact that you are physically a long way away from the server, along with the data changing between infrastructures multiple times, its going to take longer.
In my experience, its one of the best free hosting options around, and I’ve tried lots. There’s this forum for support (very active), Its got good uptime and for most of the world, pretty good throughput.
Is it perfect? No. But it is FREE. You’ll always get a better service if you’re paying for it. That’s just life.