# Why is free SSL not appearing even after requesting and waiting for 48 hours and I have changed cnames to the required ones

**URL:** https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613
**Category:** Hosting Support
**Created:** [May 1, 2021, 8:41pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613 "2021-05-01T20:41:41Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![Daytonblogs](https://forum.infinityfree.com/letter_avatar/daytonblogs/32/5_5575768a8748004e209b776fc1b2916d.png) [@Daytonblogs](https://forum.infinityfree.com/u/Daytonblogs)
#### Post date: [May 1, 2021, 8:41pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/1 "2021-05-01T20:41:41Z")

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epiz\_27978100  
(www.daytips.xyz)  
It only displays pendiing and now its 48 hours  
I used go get ssl  
#please help me to get the SSL certificate

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### Author: ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [May 1, 2021, 8:43pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/2 "2021-05-01T20:43:03Z")

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Did you add the CNAME records?

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### Author: ![Daytonblogs](https://forum.infinityfree.com/letter_avatar/daytonblogs/32/5_5575768a8748004e209b776fc1b2916d.png) [@Daytonblogs](https://forum.infinityfree.com/u/Daytonblogs)
#### Post date: [May 1, 2021, 8:48pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/3 "2021-05-01T20:48:59Z")

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Yes I changed the server names to the required and they were detected by the [infinityfree.net](http://infinityfree.net)

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### Author: ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [May 1, 2021, 8:49pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/4 "2021-05-01T20:49:41Z")

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No, the CNAME records that you have to add to get the free SSL certificate. Did you add those?

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### Author: ![Daytonblogs](https://forum.infinityfree.com/letter_avatar/daytonblogs/32/5_5575768a8748004e209b776fc1b2916d.png) [@Daytonblogs](https://forum.infinityfree.com/u/Daytonblogs)
#### Post date: [May 1, 2021, 8:57pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/5 "2021-05-01T20:57:39Z")

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But am using the name servers provided by free infinity already…or

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### Author: ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [May 1, 2021, 9:03pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/6 "2021-05-01T21:03:44Z")

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NOT the Nameservers, the CNAME records.

Please answer the following:

1. Do you use Cloudflare?
2. Are you getting the SSL certificate from [InfinityFree](https://app.infinityfree.net/ssls)?

Please do the following:

1. Send a screenshot of the SSL page on InfinityFree

Thanks.

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### Author: ![Daytonblogs](https://forum.infinityfree.com/letter_avatar/daytonblogs/32/5_5575768a8748004e209b776fc1b2916d.png) [@Daytonblogs](https://forum.infinityfree.com/u/Daytonblogs)
#### Post date: [May 1, 2021, 9:11pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/7 "2021-05-01T21:11:06Z")

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No I don’t use cloudflare  
Yes am trying to get the SSL certificate from infinity free but upto now I haven’t got .

On screenshot I have a difficulty when it comes to upload due to network

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### Author: ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [May 1, 2021, 9:47pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/8 "2021-05-01T21:47:30Z")

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> [@Daytonblogs](#):
>
> On screenshot I have a difficulty when it comes to upload due to network

Unfortunately, I will have problems helping you out without images, but I can try my best.

On the SSL page, does it say “Not Ready” or “Ready”?

If it says “Not Ready” did you copy and paste the CNAME records below into the “CNAME” section of the control panel?

Thanks.

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### Author: ![anon80999597](https://forum.infinityfree.com/letter_avatar/anon80999597/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon80999597](https://forum.infinityfree.com/u/anon80999597)
#### Post date: [May 1, 2021, 11:56pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/9 "2021-05-01T23:56:12Z")

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Make sure you’re copying and pasting the full thing.

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### Author: ![Daytonblogs](https://forum.infinityfree.com/letter_avatar/daytonblogs/32/5_5575768a8748004e209b776fc1b2916d.png) [@Daytonblogs](https://forum.infinityfree.com/u/Daytonblogs)
#### Post date: [May 2, 2021, 12:09pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/10 "2021-05-02T12:09:43Z")

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It says not ready…let me copy paste

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### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [May 2, 2021, 5:40pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/11 "2021-05-02T17:40:50Z")

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If you click the pending certificate in the client area, you’ll see the actual CNAME records we found on your domain. As you can see there, the CNAME record that you should have and the actual CNAME record you set are not the same.

Please make sure to set the CNAME record to the FULL value as it’s shown in the client area. Not just the part before the first dot.

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### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)
#### Post date: [May 17, 2021, 5:40pm UTC](https://forum.infinityfree.com/t/why-is-free-ssl-not-appearing-even-after-requesting-and-waiting-for-48-hours-and-i-have-changed-cnames-to-the-required-ones/44613/12 "2021-05-17T17:40:54Z")

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