WHY I NOT RECEIVE ANY TYPE MAILS IN : roundcubemail

Dear Team,

My user name : epiz_20453908
my website name is : kentrowaterpurifieronline.ml

Dear Team,
According your guideline i set MX Records : mx.epizy.com, and i create some mail id’s.
when i use mails id i send mails to others mails id’s user by gmail,yahoo, or others, but when they are send mail to my mail id @kentrowaterpurifieronline.ml , That time any mails not hist in my inbox or spam/junk file, kindly give me solution what i do?

I see you’re using Cloudflare with our nameservers. You cannot receive email when using Cloudflare with our nameservers, it’s a known issue.

To fix this, you could:

  • Disable Cloudflare on your website.
  • Sign up with Cloudflare directly and let them manage your nameservers.