# Why I can’t access my website created through infinity free and I can’t use WordPress **URL:** \ **Category:** Hosting Support\ **Created:** [July 21, 2023, 9:54pm UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420 "2023-07-21T21:54:27Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![epiz\_24571150](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/epiz_24571150/32/38187_2.png) [@epiz\_24571150](https://forum.infinityfree.com/u/epiz_24571150)\ **Post date:** [July 21, 2023, 9:54pm UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/1 "2023-07-21T21:54:27Z")
Label: Website for livelifefully.ga Domain: livelifefully.ga I have been having a huge problem of accessing my account and I thought my client side had the issue but after a thorough troubleshoot, I discovered that the problem is from the server side. Please help me access my website again. This problem has been for more than two months now. ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [July 21, 2023, 10:03pm UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/2 "2023-07-21T22:03:10Z")
Some time ago the .ga domain was revoked from Freenom, so all non-paid domains were deleted from the registry: > [@All Freenom .ga domains are taken down by registry](https://forum.infinityfree.com/t/all-freenom-ga-domains-are-taken-down-by-registry/77131): > > Many of you are using free .ga domains provided by Freenom. If you are using using a .ga domain, you may notice that the domain is down right now. What happened? The reason for this is that ANINF, the National Agency for Digital Infrastructure and Frequencies of the Gabonese Republic, is reclaiming ownership of the .ga extension, and will be managed by the French registry Afnic. They also wrote that: As part of this switch-over operation, several million domain names will be deleted as the p… You’ll need to either use a free subdomain (from InfinityFree or a service like [eu.org](http://eu.org) / FreeDNS) and modify/transfer your website to use the new domain, or purchase `livelifefully.ga` from one of the new ANINF approved registrars. ---
**Author:** ![epiz\_24571150](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/epiz_24571150/32/38187_2.png) [@epiz\_24571150](https://forum.infinityfree.com/u/epiz_24571150)\ **Post date:** [July 23, 2023, 5:16am UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/3 "2023-07-23T05:16:00Z")
Thank you so much for the information. I wouldn’t have known about this if it wasn’t for you. Now, how would I be able to change my domain from livelifefully.ga to something different on this account hosting(infinity free). I can’t find away 😢 ---
**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\ **Post date:** [July 23, 2023, 6:08am UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/4 "2023-07-23T06:08:29Z")
> [@epiz\_24571150](#): > > Now, how would I be able to change my domain from livelifefully.ga to something different on this account Read this > **[Moving WordPress](https://wordpress.org/documentation/article/moving-wordpress/)** > > Whether you are moving WordPress to a new server or to a different location on your server, you don’t need to reinstall. WordPress is flexible enough to handle all of these situations. Moving to a New Server If you are moving WordPress from one... ---
**Author:** ![epiz\_24571150](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/epiz_24571150/32/38187_2.png) [@epiz\_24571150](https://forum.infinityfree.com/u/epiz_24571150)\ **Post date:** [July 24, 2023, 8:03am UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/5 "2023-07-24T08:03:50Z")
Maybe I have not been understood, I’m asking how would I change this domain livelifully.ga on this account to something like [myuniverse.com](http://myuniverse.com). Please give me a simple guideline. I have uploaded a picture below ![Screenshot_2023-07-24-10-57-22-114_com.android.chrome](https://forum-cdn.infinityfree.net/original/3X/3/0/304fc80c6589d190c928684adb95fc0fe9915c69.jpeg) ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/6_22734026db12803ebb3e059622ac3534.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [July 24, 2023, 8:17am UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/6 "2023-07-24T08:17:38Z")
First you’ll have to register a domain through an ICANN-accredited registrar like NameSilo, then verify the email for ICANN if it’s the first time you buy the domain (if you don’t have money, use the alternatives @ChrisPAR listed, and if you still have a valid credit card with some cents left and a valid phone number for verification, you can also use [PP.UA](https://nic.ua/en/domains/.pp.ua) for a domain you can then point to the hosting account); afterwards, change the nameservers to our ones (since you’re on an `epiz_` account you can use `ns1.epizy.com` and `ns2.epizy.com`), wait for DNS propagation and add it under either the “Addon Domains” section or the “Parked Domains” section of the Control Panel (which is not the Client Area; to add domains you’ll have to go to the home page of your hosting account and click on “Control Panel”). If you want to use one of our subdomains instead, you can add one under the “Subdomains” section of the Control Panel. If you decided to put the domain/subdomain under the “Addon Domains” or the “Subdomains” section, you’ll also have to move your website files from `htdocs` to `yourdomain/htdocs`, where `yourdomain` is the new domain/subdomain you added to the hosting account, through the File Manager and, if you’re using WordPress, change your website URL from the database so it points to the new domain/subdomain. If you added it under the “Parked Domains” section, you’ll eventually just have to change the website URL from the database if you’re using WordPress. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [July 24, 2023, 8:21am UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/7 "2023-07-24T08:21:07Z")
> [@epiz\_24571150](#): > > I’m asking how would I change this domain livelifully.ga on this account to something like [myuniverse.com](http://myuniverse.com). ![IMG_1163](https://forum-cdn.infinityfree.net/original/3X/c/c/ccd4c199332926393c98696d657720db8e06ecc5.jpeg) If you mean this then sorry there’s no way to change it. Main domains are “hardcoded” into your account. You can only make it an “Addon Domain” / “Parked Domain” as @anon90933456 mentioned. ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/6_22734026db12803ebb3e059622ac3534.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [July 24, 2023, 8:22am UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/8 "2023-07-24T08:22:51Z")
> [@Meishin](#): > > Root domains are “hardcoded” into your account For “root domains” did you mean “main domains”? Anyway, only main domains are hardcoded and, in case of our hosting, it’s a random value `epizy.com` or `infinityfree.com` subdomain which doesn’t point to your website, but still has an IP assigned to it that can be used to point other domains in case you don’t use our nameservers; the actual domain is still under the “Addon Domains” section of the Control Panel and can be removed, but the `htdocs` folder of the old Addon Domain can’t be re-used. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [July 24, 2023, 8:24am UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/9 "2023-07-24T08:24:56Z")
> [@anon90933456](#): > > For “root domains” did you mean “main domains”? Oops, my fault. ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [July 24, 2023, 12:56pm UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/10 "2023-07-24T12:56:21Z")
You can view the domains of your account through the client area, but not edit them (yet). To add and remove domains, you’ll have to go through the control panel. > [@How to add your own domain to your account](https://forum.infinityfree.com/t/how-to-add-your-own-domain-to-your-account/49227): > > While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like [Spaceship](https://www.infinityfree.com/go/spaceship)) and use it on InfinityFree. Adding your domain name to your hosting account To add your domain name to your hosting account, you first need to have a hosting account. Even if you only want to host your own domain with us, you’ll first need to create a hosting account with a subdomain,… ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [July 31, 2023, 12:56pm UTC](https://forum.infinityfree.com/t/why-i-can-t-access-my-website-created-through-infinity-free-and-i-can-t-use-wordpress/79420/11 "2023-07-31T12:56:32Z")
Closed on July 31, 2023, 12:56pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.