# While Saving A Backup From Filemanager.ai, A Download Error

**URL:** <https://forum.infinityfree.com/t/while-saving-a-backup-from-filemanager-ai-a-download-error/102683>\
**Category:** Hosting Support\
**Created:** [December 6, 2024, 12:18pm UTC](https://forum.infinityfree.com/t/while-saving-a-backup-from-filemanager-ai-a-download-error/102683 "2024-12-06T12:18:31Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![wasik405](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/wasik405/32/55080_2.png) [@wasik405](https://forum.infinityfree.com/u/wasik405)\
**Post date:** [December 6, 2024, 12:24pm UTC](https://forum.infinityfree.com/t/while-saving-a-backup-from-filemanager-ai-a-download-error/102683/2 "2024-12-06T12:24:06Z")

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If you are downloading big amount of files, you should not use the online file manager it is not the best at doing it so you should go with an FTP client like FileZilla

> [@How to backup your website](https://forum.infinityfree.com/t/how-to-backup-your-website/49304/1):
>
> Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts.
> 
> InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely…

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