Since around 15:45 UTC today, we’re experiencing an outage on the free hosting platform.
Some accounts are affected by this issue. If your website is affected, you’ll see errors like:
- The connection has timed out
- Error 522 - Connection Timed Out
FTP access also seems to be down for these accounts and, by extension, the file managers too.
As far as I can tell, you’re affected by this issue if your website is hosted one of the following IP addresses:
If you’re not sure which IP address your account is hosted on, this is how you can find out.
Additionally, the file manager in the control panel seems to be malfunctioning for all accounts. The file manager URL in the client area has been updated to https://mftp.infinityfree.net, an alternative MonstaFTP installation by us which does not appear to have this issue.
I don’t have any information yet regarding the cause of these issues, or when they will be fixed. I’ll update this topic as soon as I know more.
Update 10:10 UTC: I’ve just been told by iFastNet that the downtime is caused by the underlying hardware being upgraded from HDD storage to SSD storage. The upgrade is almost complete, and should be completed this afternoon with much greater website speeds!
Update 12:00 UTC: It looks like the maintenance has been completed and all sites have been restored again!