# Website timeout. **URL:** \ **Category:** Hosting Support\ **Created:** [January 24, 2016, 3:01pm UTC](https://forum.infinityfree.com/t/website-timeout/5409 "2016-01-24T15:01:46Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![evaluation-idea](https://forum.infinityfree.com/letter_avatar/evaluation-idea/32/6_449c533f586939b6e5f246632a46421f.png) [@evaluation-idea](https://forum.infinityfree.com/u/evaluation-idea)\ **Post date:** [January 24, 2016, 3:01pm UTC](https://forum.infinityfree.com/t/website-timeout/5409/1 "2016-01-24T15:01:46Z")
Hey, my website is not working like 100% of the time. My domain is [http://evaluate-idea.epizy.com/](http://evaluate-idea.epizy.com/) I can find the record in DNS, but can’t even ping it. What is the problem? Why do you always says 99% uptime, when u got 99 downtime? I just don’t understand. ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 24, 2016, 5:02pm UTC](https://forum.infinityfree.com/t/website-timeout/5409/2 "2016-01-24T17:02:53Z")
The website seems to be up from here. I can ping your website’s IP address and the pages all seem to be loading fine. Please double check your own network configuration. Also, 99% uptime is still over 7 hours of downtime every month. So, even if a site is down for a few hours it can still get 99% uptime over the whole month. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [January 17, 2019, 7:25pm UTC](https://forum.infinityfree.com/t/website-timeout/5409/3 "2019-01-17T19:25:54Z")
Closed on January 17, 2019, 7:25pm UTC