# Website not working **URL:** \ **Category:** Hosting Support\ **Created:** [January 10, 2024, 4:05pm UTC](https://forum.infinityfree.com/t/website-not-working/88525 "2024-01-10T16:05:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![PrimeKiller](https://forum.infinityfree.com/letter_avatar/primekiller/32/5_5575768a8748004e209b776fc1b2916d.png) [@PrimeKiller](https://forum.infinityfree.com/u/PrimeKiller)\ **Post date:** [January 10, 2024, 4:05pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/1 "2024-01-10T16:05:36Z")
### Website URL [jnd.epizy.com/png/](http://jnd.epizy.com/png/) ### Error Message Website not working Site can’t be reached ![IMG-20240110-WA0029](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/c/8/c8af6038091d4b87591cbfa99032f5d8e0ba4757.jpeg) ### Other Information (other information and details relevant to your question) ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [January 10, 2024, 4:07pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/2 "2024-01-10T16:07:33Z")
Seems like the server IP your website is on (`185.27.134.33`) is currently down, maybe due to maintenance or a DDoS attack. You’ll have to wait until it gets back up; sometimes it takes 30 minutes, sometimes it even takes more for it to finish, but if you don’t want to wait you can move your website to a different hosting account where the problem isn’t present. ---
**Author:** ![PrimeKiller](https://forum.infinityfree.com/letter_avatar/primekiller/32/5_5575768a8748004e209b776fc1b2916d.png) [@PrimeKiller](https://forum.infinityfree.com/u/PrimeKiller)\ **Post date:** [January 10, 2024, 4:09pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/3 "2024-01-10T16:09:06Z")
How to move the website to other hosting account is there any fastest way , I am unable to download full zip folder it throws error to download in zip in monsta ftp ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [January 10, 2024, 4:12pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/4 "2024-01-10T16:12:22Z")
Now your website is working, so there’s no need to do anything! Yeah, I also forgot the case where sometimes it takes even less. ---
**Author:** ![PrimeKiller](https://forum.infinityfree.com/letter_avatar/primekiller/32/5_5575768a8748004e209b776fc1b2916d.png) [@PrimeKiller](https://forum.infinityfree.com/u/PrimeKiller)\ **Post date:** [January 10, 2024, 4:24pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/5 "2024-01-10T16:24:02Z")
For future downtimes pls help ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [January 10, 2024, 4:36pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/6 "2024-01-10T16:36:18Z")
Using a desktop FTP client for such cases is recommended: > [@How to backup your website](https://forum.infinityfree.com/t/how-to-backup-your-website/49304): > > Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op… ---
**Author:** ![PrimeKiller](https://forum.infinityfree.com/letter_avatar/primekiller/32/5_5575768a8748004e209b776fc1b2916d.png) [@PrimeKiller](https://forum.infinityfree.com/u/PrimeKiller)\ **Post date:** [January 10, 2024, 5:47pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/7 "2024-01-10T17:47:27Z")
Okay 👌 ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [January 17, 2024, 5:47pm UTC](https://forum.infinityfree.com/t/website-not-working/88525/8 "2024-01-17T17:47:49Z")
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