# Website not work 403 Forbidden
**URL:** https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776
**Category:** Hosting Support
**Created:** [March 5, 2024, 8:48pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776 "2024-03-05T20:48:51Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@Ibrahim2006i](https://forum.infinityfree.com/u/Ibrahim2006i)
#### Post date: [March 5, 2024, 8:48pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/1 "2024-03-05T20:48:51Z")
## dooo-admin.rf.gd
i cant enter the website how can i fix it?
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### Author:  [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [March 5, 2024, 10:48pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/2 "2024-03-05T22:48:04Z")
> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…
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### Author:  [@YT\_Xaos](https://forum.infinityfree.com/u/YT_Xaos)
#### Post date: [March 6, 2024, 1:21am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/3 "2024-03-06T01:21:01Z")
Your website was most likely affected by the outage we had last month:
> [@Website files missing on vol1\_7, vol1\_8 and vol2\_8](https://forum.infinityfree.com/t/website-files-missing-on-vol1-7-vol1-8-and-vol2-8/89745):
>
> Website files missing on vol1\_7, vol1\_8 and vol2\_8 Since the 6th of February, we have been receiving a large number of reports of website files having disappeared from hosting volumes vol1\_7, vol1\_8 and vol2\_8. On hosting volume vol1\_7 and vol1\_8 it has been confirmed that data corruption problem has occurred, that has resulted in the loss of the files of some accounts on these volumes. iFastNet is currently investigating if any data can be recovered, but this will likely take some time, and it…
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### Author:  [@KangJL](https://forum.infinityfree.com/u/KangJL)
#### Post date: [March 6, 2024, 2:26am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/4 "2024-03-06T02:26:27Z")
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [March 6, 2024, 11:30am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/5 "2024-03-06T11:30:04Z")
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [March 6, 2024, 11:34am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/6 "2024-03-06T11:34:42Z")
I checked your account and the issue is as described in the knowledge base article: no index file is set up.
Seeing how your site appears to be using Laravel, this may solve the issue for you:
> [@.htaccess for Laravel](https://forum.infinityfree.com/t/htaccess-for-laravel/24518):
>
> I was just playing around with a Laravel installation on free hosting. Normally, you should change the document root of your website to the public folder with Laravel. You can’t do this on free hosting, but you can simulate this with .htaccess rules. These are the the .htaccess rules I used: RewriteEngine On RewriteRule (.\*) /public/$1 [L] Simply create a file with the name .htaccess and these contents and upload it directly to your htdocs folder. This should rewrite all web requests to the p…
> [@YT\_Xaos](#):
>
> Your website was most likely affected by the outage we had last month
I checked the account and it’s not on the affected volume.
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### Author:  [@Ibrahim2006i](https://forum.infinityfree.com/u/Ibrahim2006i)
#### Post date: [March 6, 2024, 6:17pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/7 "2024-03-06T18:17:44Z")
now that appears
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [March 7, 2024, 1:35pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/8 "2024-03-07T13:35:47Z")
I had a look at your site and you appear to have done a lot more than install that .htaccess code I suggested. You also appear to have been modifying the Laravel directory structure, and have been mixing both Laravel’s rules, the rules I suggested, and some other rules entirely.
I think that this has resulted in an invalid .htaccess file, which is why you see that error.
At this point, I would suggest the following:
1. Delete all the files currently there.
2. Upload your Laravel site, without any modifications to make it work on our hosting.
3. **Pick one** approach to make Laravel work without changing the document root, and apply it.
The method I suggested with the .htaccess file in the htdocs folder is one way to do it, but there are other ways (like moving the contents of the `public` folder into the `htdocs` folder and changing the index.php). There are multiple ways to do it, but you need to pick one, not try doing them all at the same time. If you do, you’ll likely end up with, well, something like what you see now.
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### Author:  [@Ibrahim2006i](https://forum.infinityfree.com/u/Ibrahim2006i)
#### Post date: [March 11, 2024, 9:19pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/9 "2024-03-11T21:19:23Z")
Is this true what you did? Totally doesn’t work
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### Author:  [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)
#### Post date: [March 11, 2024, 9:55pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/10 "2024-03-11T21:55:23Z")
What is your current `.htaccess` configuration, and how are the files and folders of your `htdocs` directory structured? Can you share the config and screenshots?
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### Author:  [@Ibrahim2006i](https://forum.infinityfree.com/u/Ibrahim2006i)
#### Post date: [March 12, 2024, 9:24pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/11 "2024-03-12T21:24:19Z")
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### Author:  [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [March 12, 2024, 10:03pm UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/12 "2024-03-12T22:03:57Z")
You have multiple rewrite engine on lines. You should only have one, before the first line that needs it.
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### Author:  [@Ibrahim2006i](https://forum.infinityfree.com/u/Ibrahim2006i)
#### Post date: [March 13, 2024, 12:59am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/13 "2024-03-13T00:59:28Z")
**not work…**
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### Author:  [@KangJL](https://forum.infinityfree.com/u/KangJL)
#### Post date: [March 13, 2024, 2:46am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/14 "2024-03-13T02:46:42Z")
What not work?
Write clearly…
And read these again
> [@Website not work 403 Forbidden](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/8):
>
> I had a look at your site and you appear to have done a lot more than install that .htaccess code I suggested. You also appear to have been modifying the Laravel directory structure, and have been mixing both Laravel’s rules, the rules I suggested, and some other rules entirely. I think that this has resulted in an invalid .htaccess file, which is why you see that error. At this point, I would suggest the following: Delete all the files currently there. Upload your Laravel site, without any …
> [@Greenreader9](#):
>
> You have multiple rewrite engine on lines
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### Author:  [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)
#### Post date: [March 13, 2024, 7:22am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/15 "2024-03-13T07:22:43Z")
I believe you’re still doing this:
> [@Admin](#):
>
> You also appear to have been modifying the Laravel directory structure, and have been mixing both Laravel’s rules, the rules I suggested, and some other rules entirely.
The Admin’s config is this, provided that your Laravel site has its public facing files in a `public` folder:
> [@.htaccess for Laravel](https://forum.infinityfree.com/t/htaccess-for-laravel/24518/1):
>
> ```auto
> RewriteEngine On
> RewriteRule (.*) /public/$1 [L]
>
> ```
If this is how your site is structured, then these are the only rules your .htaccess should have after line 3. If you have altered your site’s structure (the files are no longer in a `public` directory), then this rule can only break your site, not help it, so you should remove it and configure your rules to work well.
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### Author:  [@Admin](https://forum.infinityfree.com/u/Admin)
#### Post date: [March 13, 2024, 9:33am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/16 "2024-03-13T09:33:11Z")
I see you made some changes, but haven’t actually done what I told you.
The contents of the `public` folder are back in their place, but the .htaccess file is still an amalgamation of different .htaccess rules from different guides.
To fix this, I recommend to:
- Delete the current .htaccess file in the public folder and replace it with the default Laravel .htaccess: [https://raw.githubusercontent.com/laravel/laravel/11.x/public/.htaccess](https://raw.githubusercontent.com/laravel/laravel/11.x/public/.htaccess)
- Add a new .htaccess file to the htdocs folder with the rules in the guide.
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### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [March 20, 2024, 9:33am UTC](https://forum.infinityfree.com/t/website-not-work-403-forbidden/90776/17 "2024-03-20T09:33:51Z")
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