# Website not showing

**URL:** https://forum.infinityfree.com/t/website-not-showing/64954
**Category:** Hosting Support
**Created:** [August 11, 2022, 4:03pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954 "2022-08-11T16:03:48Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![anon91224091](https://forum.infinityfree.com/letter_avatar/anon91224091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon91224091](https://forum.infinityfree.com/u/anon91224091)
#### Post date: [August 11, 2022, 4:03pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/1 "2022-08-11T16:03:48Z")

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[https://ClienteMais.TOP](https://ClienteMais.TOP)

 ![image](https://forum-cdn.infinityfree.net/original/3X/c/5/c533cd91f614c6c30a4be0588a8ceaf9e7ad5e7b.png)

- Wordpress installed
- SSL installed and verified

Keeps showing the above image.

Looks like a parked domain

How to sort it out?

Thanks

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### Author: ![anon46092769](https://forum.infinityfree.com/letter_avatar/anon46092769/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon46092769](https://forum.infinityfree.com/u/anon46092769)
#### Post date: [August 11, 2022, 4:16pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/2 "2022-08-11T16:16:36Z")

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Hello and welcome!  
Please keep in mind that you need to wait at least 72 hours before your domain starts working.  
For more information:

> [@Why isn't my domain working yet?](https://forum.infinityfree.com/t/when-will-my-domain-name-start-working/49237):
>
> You’ve just added your domain to InfinityFree or changed your nameservers, but when you visit your domain, you’re seeing a “DNS Resolution Error” page, an error message, or your old website instead of your new hosting account. This is completely normal and happens because of something called DNS caching. How long should I wait? Most domains start working within 24 hours. However, it can take up to 72 hours for your domain to work for everyone around the world. This timing depends on factors out…

For me it loads and shows the default WordPress page.

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### Author: ![anon91224091](https://forum.infinityfree.com/letter_avatar/anon91224091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon91224091](https://forum.infinityfree.com/u/anon91224091)
#### Post date: [August 11, 2022, 6:40pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/3 "2022-08-11T18:40:45Z")

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It´s like that for 2 (two) weeks…

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<div class="post-metadata">

### Author: ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)
#### Post date: [August 11, 2022, 6:46pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/4 "2022-08-11T18:46:43Z")

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can you try this address

`http://www.clientemais.top/`

I added www as well as the regular HTTP protocol  
so that your browser (or router) is forced to treat it as a separate domain and then pull in newer DNS data

besides, the https connection is not working yet (perhaps it takes more time for the certificate or not installed)

**Update :** the certificate as far as I can see has been requested several times  
make sure you have it installed

 ![image](https://forum-cdn.infinityfree.net/original/3X/f/2/f21d3caf07108a40ab5c43827d0b122098a4f2c5.png)

* * *

If you are impatient and your ISP is waiting a long time for an “update”  
you can use this and also speed up the internet.

> **[How to Use 1.1.1.1 Cloudflare DNS on your Router, PC, iPhone or Android](https://tunecomp.net/use-1-1-1-1-cloudflare-dns-on-router-pc-iphone-android/)**
>
> Detailed guide on how to switch your router and whole local area network or separate computer, mobile phone or tablet to Cloudflare DNS (1.1.1.1 and 1.0.0.1). Speed up your Internet connection and make it more private and secure.

P.S. most routers need a restart to pull new settings

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<div class="post-metadata">

### Author: ![anon91224091](https://forum.infinityfree.com/letter_avatar/anon91224091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon91224091](https://forum.infinityfree.com/u/anon91224091)
#### Post date: [August 11, 2022, 7:25pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/5 "2022-08-11T19:25:39Z")

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![image](https://forum-cdn.infinityfree.net/original/3X/3/9/392b82e0f71e1ba724324d1acd7075e800d16963.png)

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<div class="post-metadata">

### Author: ![anon91224091](https://forum.infinityfree.com/letter_avatar/anon91224091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon91224091](https://forum.infinityfree.com/u/anon91224091)
#### Post date: [August 11, 2022, 7:27pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/6 "2022-08-11T19:27:01Z")

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No changes…

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<div class="post-metadata">

### Author: ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)
#### Post date: [August 11, 2022, 7:40pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/7 "2022-08-11T19:40:54Z")

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> [@How to install an SSL certificate](https://forum.infinityfree.com/t/how-to-install-an-ssl-certificate/49324):
>
> In order to get a padlock in the address bar in your website, you need to install an SSL certificate on your website. This article describes how to do that. If you would rather watch a video, scroll down to the bottom of this article. Installing an SSL certificate The first step to install an SSL certificate is of course to get the SSL certificate. You will need to get your SSL certificate from a certificate vendor of your choice. InfinityFree also provides free SSL certificates in the [client …](https://app.infinityfree.net/sslCertificates)

I’ll try to explain briefly (pseudo)

it is one thing to request (generate) a certificate

and the second thing is to install it.

Try to understand it as generating a certificate actually make some `txt` document

but then you have to upload that “txt document” to the server in order for the server to serve it.

this is called installing the certificate.

**I repeat, this is only illustrative so that you can better understand what is happening**

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<div class="post-metadata">

### Author: ![anon91224091](https://forum.infinityfree.com/letter_avatar/anon91224091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon91224091](https://forum.infinityfree.com/u/anon91224091)
#### Post date: [August 12, 2022, 6:50am UTC](https://forum.infinityfree.com/t/website-not-showing/64954/8 "2022-08-12T06:50:37Z")

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It’s installed, CNAME created, verified

 ![image](https://forum-cdn.infinityfree.net/original/3X/3/6/367ab796c55b911357cdff745c2b6a96720d0be5.png)

By the way,  
THANKS to everyone trying to help!! 🙂

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<div class="post-metadata">

### Author: ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)
#### Post date: [August 12, 2022, 8:54pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/9 "2022-08-12T20:54:29Z")

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Surely the problem is in DNS somewhere in your chain (router, ISP, etc.)…  
it is best for you to set cloudflare DNS as I mentioned in the article in the previous post.

[online test is here](https://www.webpagetest.org/result/220812_AiDcCF_DVK/)

* * *

I’m curious so please, can you run this commands in windows terminal (powershell or cmd)

`nslookup clientemais.top`  
`tracert clientemais.top`

and post a screenshot here

btw. after 10 hops or when it starts throwing out “_request timed out_”  
press CTRL + C to stop the process.

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<div class="post-metadata">

### Author: ![anon91224091](https://forum.infinityfree.com/letter_avatar/anon91224091/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon91224091](https://forum.infinityfree.com/u/anon91224091)
#### Post date: [August 12, 2022, 11:36pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/10 "2022-08-12T23:36:48Z")

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HELLOOO WORLDDDDD

Didn’t do anything

Just went to test it and was going to do what you asked and…

SHAAAAMMM!!!

**Thank you all for your help and time!!!** 🤩 🤩 🤩

 ![image](https://forum-cdn.infinityfree.net/original/3X/6/f/6ff06d4c2be7d346b548eff9322b0ab690cc875a.png)

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<div class="post-metadata">

### Author: ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [August 22, 2022, 4:14pm UTC](https://forum.infinityfree.com/t/website-not-showing/64954/12 "2022-08-22T16:14:23Z")

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