Website Not Loading "HTTP ERROR 500"

Everything was going good untill yestarday I tried to update the wordpress plugin and it showed me progrees and untill 8/11 plugins are installed and then it forze.

I did not know what to do I waited for about an hour but nothing changed. I tried to reload the browser but from then on I see “HTTP ERROR 500” and the wordpress site is not laoding.

Please help me solve this issue. I could not open my site wordpress admin to do some changes.

my site http://promeeso.com

After like 3 hours, now I get the “ERROR 502 BAD GATEWAY”

please help me solve my problem

Okay Everyone!
There’s a 502 Error on most sites here, Including mine.
But I think this is just tempoary issue, please wait 1-6 hours, the issue should resolve on its own.

Please don’t spam the admin for this issue.
This is a free service and a lot of peapole is using this service and sometimes the server could get overloaded.

Premium service’s does not GUARANTEE 100% Free of 50X error, but atleast it should be a lot more unlikely to happen.
Also depending on what Premium service you choose, you could even get a service worser than InfinityFree but PAID.
Always check for reviews on the Internet.

Thanks.

@PlanetGamingGG I understand Infinityfree are great providing free hosting. I previously also had many down times like 1 hrs , 2 hrs, 30 minutes in a day but this downtime was more than 23 hours and It was up for 6 minutes and then down again untill this moment (another 20+ hrours)

I am worried about my content. Now I see many similar requests, that I get to know many people are facing the same issue. Yestarday when I posted there no recent post saying the same so I was a little worried.

I hope everything would be fine. and thank you for your feedback.

@Promeeso said:
@PlanetGamingGG I understand Infinityfree are great providing free hosting. I previously also had many down times like 1 hrs , 2 hrs, 30 minutes in a day but this downtime was more than 23 hours and It was up for 6 minutes and then down again untill this moment (another 20+ hrours)

I am worried about my content. Now I see many similar requests, that I get to know many people are facing the same issue. Yestarday when I posted there no recent post saying the same so I was a little worried.

I hope everything would be fine. and thank you for your feedback.

We’re all hoping for the best.
Now it seems all my sites are back online, yours?

@PlanetGamingGG Nope still the same problem.
https://imgur.com/1dmhqF2

@Admin Could you check if something is wrong with my website particularly, please ?

@Promeeso said:
@PlanetGamingGG Nope still the same problem.
Imgur: The magic of the Internet

@Admin Could you check if something is wrong with my website particularly, please ?

Admin is on Vacation
and did you try to clear your cache?

I visited everyone’s website that complains 502 error and they’re back online

@PlanetGamingGG said:

@Promeeso said:
@PlanetGamingGG Nope still the same problem.
Imgur: The magic of the Internet

@Admin Could you check if something is wrong with my website particularly, please ?

Admin is on Vacation
and did you try to clear your cache?

I visited everyone’s website that complains 502 error and they’re back online

@PlanetGamingGG
I could not login to my wordpress admin panel. (Inorder to clear cache, I guess I need to go to my wordpress dashboard right ? )
https://promeeso.com/wp-admin even this gives the same ERROR page.

@PlanetGamingGG can you help me get my site back. I see all other websites are active but not mine. what else could be the problem ? @Admin is on leave

What more do you expect from a free hosting service , a free laptop

@Promeeso said:
@PlanetGamingGG can you help me get my site back. I see all other websites are active but not mine. what else could be the problem ? @Admin is on leave

I mean clear your computer cache btw but it seems to be not effective on your site tho, I think this might be a problem with your website, not the hosting.
What actions did you do before this happens?

I face this issue yesterday when updating my theme but resolved on it’s own in like 12 hours.

@PlanetGamingGG said:

@Promeeso said:
@PlanetGamingGG can you help me get my site back. I see all other websites are active but not mine. what else could be the problem ? @Admin is on leave

I mean clear your computer cache btw but it seems to be not effective on your site tho, I think this might be a problem with your website, not the hosting.
What actions did you do before this happens?

I face this issue yesterday when updating my theme but resolved on it’s own in like 12 hours.

I was updating the plugins, 8/11 are done and then it has frozen.

@Promeeso said:

@PlanetGamingGG said:

@Promeeso said:
@PlanetGamingGG can you help me get my site back. I see all other websites are active but not mine. what else could be the problem ? @Admin is on leave

I mean clear your computer cache btw but it seems to be not effective on your site tho, I think this might be a problem with your website, not the hosting.
What actions did you do before this happens?

I face this issue yesterday when updating my theme but resolved on it’s own in like 12 hours.

I was updating the plugins, 8/11 are done and then it has frozen.

@PlanetGamingGG
I just got this page when I was looking for http://promeeso.com/home and going into the directories
https://imgur.com/a/dRJ3Z
https://imgur.com/a/iasnz

I know its a free hosting, but could you let me know what change that I did made it use all the php ?

I want it back as before, I want the process how I can undo somethings that I did, but not sure what and where to do it. in File Manager?

@Promeeso said:

@Promeeso said:

@PlanetGamingGG said:

@Promeeso said:
@PlanetGamingGG can you help me get my site back. I see all other websites are active but not mine. what else could be the problem ? @Admin is on leave

I mean clear your computer cache btw but it seems to be not effective on your site tho, I think this might be a problem with your website, not the hosting.
What actions did you do before this happens?

I face this issue yesterday when updating my theme but resolved on it’s own in like 12 hours.

I was updating the plugins, 8/11 are done and then it has frozen.

@PlanetGamingGG
I just got this page when I was looking for http://promeeso.com/home and going into the directories
https://imgur.com/a/dRJ3Z
https://imgur.com/a/iasnz

I know its a free hosting, but could you let me know what change that I did made it use all the php ?

I want it back as before, I want the process how I can undo somethings that I did, but not sure what and where to do it. in File Manager?

Okay, this makes more sense now.
I had this type of issue before and when I update some plugin, it freezes.
I think its the PHP Execution time limit that caused it.
It should fix on it’s own.
There’s nothing you could do about it and it should only take 6 hour (In my case).

But it seems that yours took longer than that.
I Recomend @Admin to take a look because he’s an Expert :3 in this case.
Thanks for your patience

A HTTP ERROR 500 generally means that your website is crashing. You can read more about that here: https://infinityfree.net/support/http-error-500

This is the error on your website:

Warning: require_once(htdocs/wp-content/plugins/really-simple-ssl/class-mixed-content-fixer.php): failed to open stream: No such file or directory in htdocs/wp-content/plugins/really-simple-ssl/rlrsssl-really-simple-ssl.php on line 97

Fatal error: require_once(): Failed opening required 'htdocs/wp-content/plugins/really-simple-ssl/class-mixed-content-fixer.php' (include_path='.:/usr/share/pear/') in htdocs/wp-content/plugins/really-simple-ssl/rlrsssl-really-simple-ssl.php on line 97

From what I can tell, the “real-simple-ssl” plugin is broken. You can try to paste a clean copy of the plugin to your website or disable the plugin so you can reinstall it.