# Website is suspended

**URL:** <https://forum.infinityfree.com/t/website-is-suspended/103758>\
**Category:** Hosting Support\
**Created:** [December 30, 2024, 11:25pm UTC](https://forum.infinityfree.com/t/website-is-suspended/103758 "2024-12-30T23:25:11Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![wasik405](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/wasik405/32/55080_2.png) [@wasik405](https://forum.infinityfree.com/u/wasik405)\
**Post date:** [December 31, 2024, 7:53am UTC](https://forum.infinityfree.com/t/website-is-suspended/103758/2 "2024-12-31T07:53:07Z")

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> [@Ryan\_Kizz](#):
>
> This site can’t provide a secure connection

You have to [Install an SSL certificate](https://forum.infinityfree.com/t/how-to-get-free-ssl-https-on-infinityfree/49323) to be able to visit the site with HTTPS

> [@Ryan\_Kizz](#):
>
> Removing the https:// section shows that the website is suspended.

It means the website is suspended. The only way to check why it was suspended is from the account’s client area.

> [@Ryan\_Kizz](#):
>
> Is there a way to retrieve these files?

The only way to control the website is from that account

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_[View the full topic](https://forum.infinityfree.com/t/website-is-suspended/103758)._