Website IPs 185.27.134.112 and 185.27.134.113 down for maintenance

Hello, my website has been down for about 4 days now. I thought it might be due to the server migration but it’s not on any of the IPs which were affected. Please let me know what I should do, thanks.

If your website is not on these ip’s, please create a new topic for this. Thank you!

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No, I can’t. It’s nice that you can read it, but you’re asking me for help and expecting me to do so based on text I can’t read.

To be honest, I think that most text based captchas are easier to read than the squibbles in your screenshot.

Again:

I know you’re still having this issue. I haven’t done anything to fix it yet. And I haven’t done anything yet because you haven’t given me the information I needed to do so.

If you want to make fun of me, that’s OK I guess. But if you want my help, please give me the information I need, and don’t mock me for not being able to make sense of the unintelligible glyphs you call a font.

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Hello, I have my web in server 185.27.134.112. I had a wordpress web and currently, wordpress doesn’t exist, is not installed anymore and i have nothing in my web.
When I try to modify my web (rural-lamancha.epizy.com/wp-admin/) and error " 404 Page Not Found". Could you please check it and bring me back my work?

Thank you in advance, regards

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This caused because of the maintenance. It should have resolved once the maintenance finishes !

Also, when I visit my web (http://rural-lamancha.epizy.com/), this appears.

Thank you for the support

I am having issues too, my website no longer exists? As detailed in this post on the forum: Can't connect to FTP? Website down - #8 by eko180
I had created a new website on my own domain hosted here. The IP is 185.27.134.112, port 21, subdomain http://www.philipdmack.epizy.com/ which I forwarded to my new domain www.philipdmack.co.uk which now gets a 404 not found,
The original subdomain now loads a blank wordpress saying “Lets make something awesome”
I can now connect to the file manager FTP however all the files are gone, yet on my Cpanel it is still saying I have used resources such as sqldatabases, add-on domains, and 19% of my inodes?

Is there anyway to resolve this or do I need to start the whole process all over again as I had only made by website 1 day before this wipe/issue had occurred and therefore have no backups myself.

Cheers

That’s the default InfinityFree webpage, if you want to remove it then login to the File Manager and go to the “htdocs” folder and delete the “index2.html” file.

Hello, I don’t want to remove them, I want my site back. Thanks

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This 404’s different now.
https://infinityfree.net/errors/404/
And @Admin, my website is on my user card. So if you’re asking me the website address, look in my user card by clicking my profile picture.
And the issue I’m facing right now is 404.

The 404 error and default Infinityfree page problem will be addressed by the Admin. Please be patient till he comes online. Thank you.

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I’ve talked to iFastNet about it this morning.

It turns out that something went wrong during the migration. The result of this is that all files were lost for accounts created on the 19th of June on the IP addresses listed in the first message.

Right now, iFastNet is currently recreating the account folders for the corrupted accounts. This will remove the error page shown in @anon2380157’s screenshot.

However, I’m sorry to say that any files previously on those accounts were lost. You’ll have to reupload, reinstall, reconfigure and/or recreate the content yourself.

If you see the “Let’s Make Something Awesome” page, that means your website folders were recreated, and you can get started with the rebuild of your website. The same should be true if you see the InfinityFree branded 404 page.

I’m very sorry for the lost data.

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Amazing… one week using your site and I lost everything… well done :call_me_hand:
thanks for nothing :upside_down_face:

@rurallamancha

That’s my case, @katufo


Can you help me with this ?

You now need to upload your website files again to the htdocs folder, because the htdocs folders were recreated before. Also, don’t post on multiple topics about the same problem.

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Your page indeed exist. But you should be nice and not mock someone, some fonts are difficult to read for some people

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Yeah, very sorry for the joke, friend :joy:

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I thought you can create a directory using re-adding a domain? Lol.

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