Website down

Hmm. We’re having trouble finding that site.

We can’t connect to the server at

If that address is correct, here are three other things you can try:

Try again later.
Check your network connection.
If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Other Information

(other information and details relevant to your question)

I can see your site.

Have you tried to use proxy/VPN? Or on other browser?
You can also flush your PC DNS.


on Chrome browser I get this error message

This site can’t be reached ’s server IP address could not be found.

  • [Try running Windows Network Diagnostics](javascript:diagnoseErrors()).


In Internet Explorer I get the following error message:

This page can’t be displayed

This page can’t be displayed

  • Make sure the web address is correct.
  • Look for the page with your search engine.
  • Refresh the page in a few minutes.

Have you cleared your cache with control f5?

After doing a diagnostic in windows I get this message:

The DNS Server is not responding.
Your computer is trying to use a DNS server that is incorrect or does not exist.

Flush your DNS Cache as @adisp007 said. Run the following command in the Command Prompt: ipconfig /flushdns



Flush your DNS Cache as @adisp007 said. Run the following command in the Command Prompt: ipconfig /flushdns

That didn’t work

Then your ISP probably caches DNS. You’ll have to wait for maximum of 24hrs. In the meantime, use VPN.

That sucks… that puts me out of business while my site is down. can’t afford to have my customers shopping somewhere else…

So far, it seems that you’re the only person who has this issue. Everyone else here seems to be able to access your website just fine. So it’s possible that all your customers are also able to access your website without any problems.

I don’t know why you couldn’t reach your website before.

But I would recommend to switch your domain’s nameservers from ns1/ to ns1/ The nameservers are a bit unreliable right now, which was fixed for the nameservers.


Thanks for everyone’s help… if everyone can get to the site then the problem must be on my end… I just can’t see how I have 3 different browsers on my PC and they ALL have trouble connecting to my site. Oh and thanks admin… my DNS name servers were already set to ans I will try to figure this out.

@Anubisoils I can assure you it is your ISP, who will flush your DNS Cache automatically every 24hrs. Do not worry.


It’s very likely that bad DNS cache on your computer, at your local network or at your internet provider are the issue. DNS issues are generally not related to specific browsers, and more to the device as a whole and the network it’s on.


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