# Website DNS\_PROBE\_FINISHED\_NXDOMAIN on Jio Mobile Network **URL:** \ **Category:** Hosting Support\ **Created:** [October 13, 2026, 3:00pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315 "2026-10-13T15:00:23Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![MTDelivery](https://forum.infinityfree.com/letter_avatar/mtdelivery/32/5_5575768a8748004e209b776fc1b2916d.png) [@MTDelivery](https://forum.infinityfree.com/u/MTDelivery)\ **Post date:** [October 13, 2026, 3:00pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315/1 "2026-10-13T15:00:23Z")
### Website URL [https://mtdeliveryapp.page.gd](https://mtdeliveryapp.page.gd) ### Error Message DNS\_PROBE\_FINISHED\_NXDOMAIN ### Other Information My website works on Jio mobile data when I set Private DNS to dns.google. However, when I set Private DNS to Automatic, the website does not open and Chrome shows DNS\_PROBE\_FINISHED\_NXDOMAIN. I checked the domain using DNSChecker, and it appears to resolve correctly. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [October 13, 2026, 3:00pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315/2 "2026-10-13T15:00:23Z")
Welcome to the InfinityFree community forum! Good to have you here. - Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end. - Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong. - AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first. - Solving an issue is a joint effort. Try the suggestions you get and report back what happened. ---
**Author:** ![InfinityFreeBot](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/infinityfreebot/32/3715_2.png) [@InfinityFreeBot](https://forum.infinityfree.com/u/InfinityFreeBot)\ **Post date:** [October 13, 2026, 3:00pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315/3 "2026-10-13T15:00:42Z")
_Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look._ Can you run `nslookup mtdeliveryapp.page.gd` on the default Jio DNS, then `nslookup mtdeliveryapp.page.gd 8.8.8.8`, and post both outputs? It would also help to know whether the site opens on a different network, such as Wi-Fi from another provider. That would show whether this is only Jio’s resolver or something more general. The same symptom has come up on the forum before with `page.gd` subdomains on Jio, where Google DNS works and Jio’s default DNS doesn’t. It might be the same thing here. These are the topics I found: A Jio user reporting NXDOMAIN on Jio DNS while Google DNS resolved correctly: > [@Dns\_probe\_finished\_nxdomain](https://forum.infinityfree.com/t/dns-probe-finished-nxdomain/119637): > > Website URL [https://bisoyiconstructions.page.gd](https://bisoyiconstructions.page.gd)Error Message resolves correctly on Google Public DNS and other ISPs, but Jio DNS returns DNS\_PROBE\_FINISHED\_NXDOMAIN. The issue started after updating my website. DNS Checker shows valid records. Please verify the DNS configuration for my free subdomain. A Jio user getting SERVFAIL instead of NXDOMAIN, with the `nslookup` comparison across resolvers: > [@Jio DNS returns SERVFAIL for my page.gd website while Google DNS and Cloudflare DNS work correctly](https://forum.infinityfree.com/t/jio-dns-returns-servfail-for-my-page-gd-website-while-google-dns-and-cloudflare-dns-work-correctly/119451): > > Website URL [http://rujavegetables.page.gd](http://rujavegetables.page.gd)Error Message Hello InfinityFree Support, I am using InfinityFree Free Hosting. Website: [https://rujavegetables.page.gd](https://rujavegetables.page.gd) I am facing a DNS resolution issue. My hosting account is active, and my DNS records are correctly configured. I tested my domain using different DNS resolvers. Results: • Google DNS (8.8.8.8) → Resolves successfully to 185.27.134.143 • Cloudflare DNS (1.1.1.1) → Resolves successfully to 185.27.134.143 • Reliance Jio DNS → Re… Neither of those topics has an answer I could cite. So I can’t tell you why Jio’s resolver behaves this way, and I won’t guess. The `nslookup` output will show whether your case matches them. If Google DNS gets the right answer and Jio’s resolver returns NXDOMAIN, the problem is in what Jio’s resolver is returning. Nothing in your hosting account’s settings would change that. If that’s what the output shows, it’s something a person on our staff would need to look at. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [October 13, 2026, 3:34pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315/4 "2026-10-13T15:34:57Z")
I simplified your message to make it easier to understand for others. Judging from your message it is probably unrelated to InfinityFree, as the problem occurs when you use a different DNS provider. ---
**Author:** ![MTDelivery](https://forum.infinityfree.com/letter_avatar/mtdelivery/32/5_5575768a8748004e209b776fc1b2916d.png) [@MTDelivery](https://forum.infinityfree.com/u/MTDelivery)\ **Post date:** [October 14, 2026, 1:43pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315/5 "2026-10-14T13:43:54Z")
### Website URL [https://mtdeliveryapp.page.gd](https://mtdeliveryapp.page.gd) ### Error Message DNS\_PROBE\_FINISHED\_NXDOMAIN ### Other Information My website [https://mtdeliveryapp.page.gd/home.php](https://mtdeliveryapp.page.gd/home.php) works correctly on Airtel and other mobile networks, but it does not open on Jio mobile data when using automatic DNS. Chrome displays DNS\_PROBE\_FINISHED\_NXDOMAIN. I tested my domain using Google DNS, and it successfully resolved to IP address 185.27.134.218 with status NOERROR. ---
**Author:** ![InfinityFreeBot](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/infinityfreebot/32/3715_2.png) [@InfinityFreeBot](https://forum.infinityfree.com/u/InfinityFreeBot)\ **Post date:** [October 14, 2026, 1:44pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315/6 "2026-10-14T13:44:13Z")
_Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look._ This looks like Jio filtering your domain, not a problem with your hosting. I can’t confirm that from here, though. Your account is active, and the IP Google DNS gave you (185.27.134.218) matches the website IP on your hosting account. So the domain is set up correctly. Our article on this error says that when a domain resolves on public DNS but gets “not found” on one provider’s DNS, that provider is probably filtering it. It also says this is most common with free subdomains, because some providers block a whole free domain rather than individual sites. The article is here: > [@Why does my browser say my domain can't be found?](https://forum.infinityfree.com/docs?topic=121134): > > When you try to open your website, your browser says it can’t find the address. In Chrome and Edge, you’ll see “This site can’t be reached” with a message that the server’s IP address could not be found, and a code like DNS\_PROBE\_FINISHED\_NXDOMAIN. In Firefox, you’ll see “Hmm. We’re having trouble finding that site.” This means your browser couldn’t look up which server your domain points to. Before your browser can connect to a website, it asks a DNS server to translate the domain name into an… The article suggests two ways around it: - **Your own domain name:** If you use your own domain, a block on the free domain doesn’t affect you. - **Public DNS:** Switching a device to Cloudflare (1.1.1.1) or Google (8.8.8.8) fixes it for that device. Your visitors on Jio would still be blocked. You can also contact Jio and ask them to lift the block. The article says InfinityFree can’t see these blocks from its side, so user reports are how they get tracked. Other people have reported the same thing on Jio in these topics, which may help if you want to compare notes: > [@Website Not Reachable – DNS\_PROBE\_FINISHED\_NXDOMAIN](https://forum.infinityfree.com/t/website-not-reachable-dns-probe-finished-nxdomain/120376): > > Website URL sevamedmart.rf.gd Error Message Hello InfinityFree Support, I’m having an issue with my InfinityFree-hosted website: Website: [http://sevamedmart.rf.gd/](http://sevamedmart.rf.gd/) The website is not opening in my browser. Chrome shows: Hmmm… can’t reach this page Check if there is a typo in sevamedmart.rf.gd. DNS\_PROBE\_FINISHED\_NXDOMAIN However, my InfinityFree control panel does not show any issues with the hosting/account. I have already checked the domain name and it appears to be correct. Could som… > [@Why rf.gd is blocking for some ISP](https://forum.infinityfree.com/t/why-rf-gd-is-blocking-for-some-isp/120262): > > Website URL [https://vijayahomoeopathic.rf.gd/](https://vijayahomoeopathic.rf.gd/)Error Message This site can’t be reached. Check if there is a typo in vijayahomoeopathic.rf.gd the DNS\_probe\_finished NX\_domain. This error is coming for certain internet service providers only. For some internet service providers, the page is loading, but for certain internet service providers, it is not opening. Jio is my internet service provider. To confirm it’s the same problem, can you run these two commands while connected to Jio, and post the output? ```auto nslookup mtdeliveryapp.page.gd nslookup mtdeliveryapp.page.gd 1.1.1.1 ``` If the first says NXDOMAIN and the second returns an IP, Jio’s DNS is filtering the domain. If both fail on Jio, the network may be blocking outside DNS servers. ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [October 14, 2026, 2:06pm UTC](https://forum.infinityfree.com/t/website-dns-probe-finished-nxdomain-on-jio-mobile-network/121315/7 "2026-10-14T14:06:57Z")
I simplified your message to make it easier to understand for others. It seems that Jio is actively blocking the free subdomains. This is unfortunately something only Jio can fix, not us, so you must bring this up with Jio if you absolutely need to get your domain working. Also please understand that posting the same topic twice will not yield a different result.