# Webpage offline? **URL:** \ **Category:** Hosting Support\ **Created:** [April 19, 2018, 10:57am UTC](https://forum.infinityfree.com/t/webpage-offline/9117 "2018-04-19T10:57:41Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![JavierSouza](https://forum.infinityfree.com/letter_avatar/javiersouza/32/5_5575768a8748004e209b776fc1b2916d.png) [@JavierSouza](https://forum.infinityfree.com/u/JavierSouza)\ **Post date:** [April 19, 2018, 10:57am UTC](https://forum.infinityfree.com/t/webpage-offline/9117/1 "2018-04-19T10:57:41Z")
Hey Guys, i’m sorry for my bad english, because i’m a customer from germany. I have a Problem with my Webpage. Yesterday i have uploaded all, it works. Now today, i want to check my Webpage and i have some (Error). It looks like: I have uploaded all my files via FTP in the htdcos folder. Whats the Problem? MySQL and FTP are online, my account is not deactivated. Greetz ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [April 19, 2018, 1:00pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/2 "2018-04-19T13:00:36Z")
hello I do not know what the problem was but your site is currently working well for me [https://image.ibb.co/fBmUhS/wdw.jpg](https://image.ibb.co/fBmUhS/wdw.jpg) if you still see the same problem try clearing the browser cache ---
**Author:** ![JavierSouza](https://forum.infinityfree.com/letter_avatar/javiersouza/32/5_5575768a8748004e209b776fc1b2916d.png) [@JavierSouza](https://forum.infinityfree.com/u/JavierSouza)\ **Post date:** [April 19, 2018, 1:18pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/3 "2018-04-19T13:18:26Z")
Hm, thats funny. I have tried to clear the cache, didnt work. I use a other Browser, didnt work. ---
**Author:** ![Ranakhas](https://forum.infinityfree.com/letter_avatar/ranakhas/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ranakhas](https://forum.infinityfree.com/u/Ranakhas)\ **Post date:** [April 19, 2018, 2:49pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/4 "2018-04-19T14:49:11Z")
> @JavierSouza said: > Hm, thats funny. > I have tried to clear the cache, didnt work. I use a other Browser, didnt work. Working in Pakistan too! Below is ScreenShots of [javiersouza.epizy.com](http://javiersouza.epizy.com/?i=1 "javiersouza.epizy.com") ![](https://forum-cdn.infinityfree.net/original/2X/a/a53010af0cf6b71827d6d4f9f392874fc23e0f74.png) ---
**Author:** ![JavierSouza](https://forum.infinityfree.com/letter_avatar/javiersouza/32/5_5575768a8748004e209b776fc1b2916d.png) [@JavierSouza](https://forum.infinityfree.com/u/JavierSouza)\ **Post date:** [April 19, 2018, 2:54pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/5 "2018-04-19T14:54:58Z")
hm, anyone have a idea? ---
**Author:** ![Ranakhas](https://forum.infinityfree.com/letter_avatar/ranakhas/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ranakhas](https://forum.infinityfree.com/u/Ranakhas)\ **Post date:** [April 19, 2018, 2:59pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/6 "2018-04-19T14:59:55Z")
> @JavierSouza said: > hm, anyone have a idea? Check your spelling double because it’s a CaSe SenSitive Server! Try Clearing Cache! Use another browers Try using other DNS resolver like 1.1.1.1 Visit on Mobile if visited on Desktop and vice versa! ---
**Author:** ![JavierSouza](https://forum.infinityfree.com/letter_avatar/javiersouza/32/5_5575768a8748004e209b776fc1b2916d.png) [@JavierSouza](https://forum.infinityfree.com/u/JavierSouza)\ **Post date:** [April 19, 2018, 5:13pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/7 "2018-04-19T17:13:56Z")
didnt work ---
**Author:** ![Oxy](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/oxy/32/37989_2.png) [@Oxy](https://forum.infinityfree.com/u/Oxy)\ **Post date:** [April 19, 2018, 7:48pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/8 "2018-04-19T19:48:59Z")
are you did everything what mr. @Ranakhas said ? what exactly mean does not work? do you see a picture from your first post or something else? browser error? what developer tools F12 says ? ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [April 19, 2018, 8:27pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/9 "2018-04-19T20:27:29Z")
I do know what the problem was/is: [https://infinityfree.net/support/why-doesnt-my-domain-work/](https://infinityfree.net/support/why-doesnt-my-domain-work/) ---
**Author:** ![Ranakhas](https://forum.infinityfree.com/letter_avatar/ranakhas/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ranakhas](https://forum.infinityfree.com/u/Ranakhas)\ **Post date:** [April 20, 2018, 8:53am UTC](https://forum.infinityfree.com/t/webpage-offline/9117/10 "2018-04-20T08:53:00Z")
> @JavierSouza said: > didnt work I assumed the issue is on your site as on infinityfree 2 big domains are offered for subdomains > **[Free Web Hosting with PHP and MySQL](https://www.infinityfree.com?utm_campaign=epiz-root&utm_medium=referral&utm_source=if-users)** > > Completely free website hosting with PHP, MySQL and no ads on your site! rf.gd There is 2 more offered by infinityfree but less common while behind subdomains are offered by [byet.org](http://byet.org) so to avoid NX Domain Finished Error every domain have a CNAME records of \* points towards some promotional ads domain and every register domain have an A records pointing towards to an IP! Means like your domain points toward [javiersouza.epizy.com](http://javiersouza.epizy.com) \> 185.27.134.227 While an invalid domain will points towards \*.epizy.com allies of [11776.BODIS.com](http://11776.BODIS.com) which means if an invalid domain like [iufbwiyfeb.epizy.com](http://iufbwiyfeb.epizy.com) will redirects you to [11776.BODIS.com](http://11776.BODIS.com) thus this maybe your DNS resolver fault that your subdomains dosen’t resolve correctly thus I recommend you to use 1.1.1.1 service by Cloudflare for DNS resolve [https://everykhas.tk/2018/04/boost-your-internet-speed-with.html](https://www.everykhas.tk/2018/04/boost-your-internet-speed-with.html "https://everykhas.tk/2018/04/boost-your-internet-speed-with.html") Above are the results tested on Islamabad, Pakistan PERN ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [January 17, 2019, 7:31pm UTC](https://forum.infinityfree.com/t/webpage-offline/9117/11 "2019-01-17T19:31:43Z")