Web interface FTP error

Website URL

Web FTP interface

Error Message

Upload failed: FTP login failed

Other Information

Trying to upload a ZIP file with a WebGL deploy from Unity, I’m getting a FTP error.

Also uploading a folder of files doesn’t go through, same message.

Sometimes the ZIP (50 MB) stops midway, but even when it reaches the end, it gives error, and the progress bar is still sitting at about 50%.

I’m not sure about the error, but I can tell you that the game/app won’t run hosted here. I’ve tried multiple times. I’m not 100% sure if unitys webgl export needs something to run server side that isn’t supported or what, but neither unity nor godot’s web exports play nicely

Your better bet is to upload your game/app to itch.io and embed it on your site

That’s a strange error to see. Are you still able to access FTP or the file manager after seeing that error? Is it a temporary issue or does it require password resets or something like that to fix it?

My best guess is that you’re hitting some kind of upload limit, and the file manager incorrectly states that it’s a login error, or that there are too many concurrent FTP uploads.

Just to check: what do the extracted files look like? Please be aware that we have a 10 MB file size limit on our hosting so any files larger than that cannot be uploaded.

Like @dan3008 said: uploading your game to a specialized game hosting system will probably give you a better experience than using a web hosting account for it.

Thank you for your help!

The problem is that I’m trying to use a small free leaderboard service that is only free when used without SSL… I just wanted to set things up, then switch to the SSL version when everything is working, but apparently there’s no solution for a newbie like me :smiling_face_with_tear:

It’s a 50MB ZIP file, and the build is 40 MB… I guess when the system met the 40MB file, would throw the error.

But guys, if you give 5 GB space and a limit of 10 MB file, I don’t think it makes much sense.

However, thank you for everything.

As a fellow hobby game dev, my I suggest looking at any of the free SQL database providers, and using the unity SQL database plugin to connect to it. That way you can still upload somewhere like itch.io and get a leaderboard

We provide 5 GB of storage for regular website files, which are almost always less than 10 MB in size. We don’t want people to use the storage for non-website content like downloadable files or general file hosting, so the limit makes sense.

A 40 MB game file blob isn’t what we typically consider to be website content.

You are of course free to put the file on external storage and reference that from your website. Object Storage, like Amazon S3 or Cloudflare R2, both have a free tier you could use.

If the game still runs in the browser context of your website (not sure about that), you can even use Javascript calls to interact with PHP endpoints on your website for the leaderboard functionality.

Yes I understand, makes sense.

But I am newbie in regards to server side stuff, I only work client side and that’s the reason I was looking for a ready solution to have the HTTP calls (no SSL) calls go through without installing servers etc.

I guess I’ll look for some other solution.

Thank you very much again!

I don’t see any reason why you would have to change your design by much. All you’d need is to serve that game data blob from an external storage service, and everything else can keep working as-is. There is really no need to get a custom server for this.

I’m going to have to try that and see if it works.

Thanks for the idea