Using email hosting that requires my custom domain to point there. Causing conflict on DNS setup

Website URL

statera.dom.do

Error Message

Your domain name is not pointing to our server!
Your domain name is pointing to the IP address(es): 185.27.134.xxx, 162.xxx.xxx.xxx. Please update your domain’s DNS settings to point your domain to IP address 185.27.134.xxx.

Other Information

Email hosting service through Zoho
Is it possible to have the website hosted here while still using Zoho for email?

You need to setup the corresponding records on whatever DNS you are using right now (like Zoho). We cannot help you since your domain is not pointing here.

Absolutely! Since we don’t provide email services ourselves, using an external email provider is the only way you can get email.

On a single domain name, you can have only one provider for DNS hosting. That’s whose nameservers you should be using. From that DNS hosting provider, you can delegate different services to different providers: website to us, email to Zoho.

We provide nameservers you can use, but we provide limited DNS controls so you may not be able to configure all records that Zoho wants. Maybe Zoho provides DNS hosting you could use instead, and most domain name providers also come with their own DNS hosting.

The only caveat is that this make you responsible for configuring your own DNS records, which is a bit more involved than just updating nameservers. We have a guide on how to do that here: