Website URL rafael-oleiro.great-site.net Error Message Does anyone know how to delete the 24h suspension ? I need this website for tomorrow 9AM French time . It’s an academical project worth 90% of my final grade. I’ve put a lot of time on this website , and my financial situation doesn’t allow me to pay for the basic premium plan . Kind regards, Rafaèl

Welcome to the community, though I’m sorry it isn’t under better circumstances. Unfortunately the temporary suspensions have no way to be overridden. [image] My account is suspended, what can I do now Account Management You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days…

Welcome to the forum [image] R4f.0l: Does anyone know how to delete the 24h suspension Yes, wait 24 hours. That is the only way. If you’ve got a back up of your files (which of they are important you 100% must. Not should, MUST. You cannot trust important files to a single point of failure) then you could set up a new site and upload your files to that one. Suspensions are not handled by admin, or anyone on the forum. So we can’t help

If I pay for the basic premium tier , will the suspension be directly gone ?

If the suspension is for hitting a resource limit then yes. But be aware that premium hosting is provided by IFastNet not InfinityFree. So if you upgrade you have to sign up with them and then ask them to migrate your account

Wouldn’t you still have access through FTP? Or does suspension prevent that too?

No. You do not have access to files or databases unless you have them saved locally.

Urgent problem for a website worth 90% of my grades

Hosting Support

EdwardSkunk June 25, 2026, 6:16pm 2

Welcome to the community, though I’m sorry it isn’t under better circumstances. Unfortunately the temporary suspensions have no way to be overridden.