# Upload failed request entity too large

**URL:** <https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558>\
**Category:** Hosting Support\
**Created:** [February 1, 2022, 2:07pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558 "2022-02-01T14:07:27Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![anon36358876](https://forum.infinityfree.com/letter_avatar/anon36358876/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon36358876](https://forum.infinityfree.com/u/anon36358876)\
**Post date:** [February 1, 2022, 2:07pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558/1 "2022-02-01T14:07:27Z")

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### Username (e.g. epiz\_XXX) or Website URL

epiz\_30960308

### Error Message

upload failed request entity too large

### Other Information

I’m moving from another free hosting and trying to upload my wordpress duplicator backup and can’t, please help guys…

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**Author:** ![jaikrishna.t](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jaikrishna.t/32/57109_2.png) [@jaikrishna.t](https://forum.infinityfree.com/u/jaikrishna.t)\
**Post date:** [February 1, 2022, 2:09pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558/2 "2022-02-01T14:09:42Z")

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If the filesize is greater than 10 MB, sorry you can’t upload it here. We respect the rules here.

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [February 1, 2022, 3:57pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558/3 "2022-02-01T15:57:01Z")

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Welcome!

Please follow this guide to move your website to InfinityFree.

> [@How to migrate your website to InfinityFree](https://forum.infinityfree.com/t/how-to-migrate-your-website-to-infinityfree/49315):
>
> If your website doesn’t use MySQL databases, moving your site is very easy. Simply upload all your files to the ‘htdocs’ folder on your hosting account with FTP or a file manager. If you have a PHP based website, check if it has any configuration files where a domain name or file path needs to be set. Update these values as required. If your website is using MySQL databases, you need to move the database contents as well and update the configuration of your website to use the database: Backup…

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**Author:** ![anon36358876](https://forum.infinityfree.com/letter_avatar/anon36358876/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon36358876](https://forum.infinityfree.com/u/anon36358876)\
**Post date:** [February 1, 2022, 5:00pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558/4 "2022-02-01T17:00:50Z")

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Thank you. I do not have ‘normal’ wordpress files, though. I only have Duplicator backup. It’s a plugin that unpacks zipped site contents and overwrites database by itself, all in one go. Pretty nifty, but I seem to have problem with it here ☹ . I did manage to unpack the archive on my computer and upload unpacked files. Then I choose to override unpacking in duplicator installer and it seemed to work… But now I have this on my wordpress site:

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Ehhhh. There must be a way to migrate it somehow. I can’t start a whole website from scratch, lol.

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [February 1, 2022, 5:13pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558/5 "2022-02-01T17:13:08Z")

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> [@anon36358876](#):
>
> There has been a critical error on this website

Most likely caused by this

> [@anon36358876](#):
>
> overwrites database by itself

This could give you some idea.

> [@Need help with this fatal error](https://forum.infinityfree.com/t/need-help-with-this-fatal-error/38934/4):
>
> You need to backup before proceeding with install as you will lose the data. Once WordPress is reinstalled, you can proceed to restore from backup. You can refer to below for info…

You just need to import the critical database tables manually

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [February 2, 2022, 2:02pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558/6 "2022-02-02T14:02:13Z")

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> [@anon36358876](#):
>
> Pretty nifty, but I seem to have problem with it here

Backup and migration plugins are great if they work, but they tend to be quite unreliable due to upload limits, time limits, memory limits and other limits of PHP.

If you still have the original site, the best way to migrate it is to just ignore all the magic migration plugins and just move the files and the database the old fashioned way.

If you don’t have the old site, and only have the Duplicator plugin, then you may be able to work around it.

To do so, you’ll need a local PHP web server. A package like XAMPP works fine for this. On your local system, you can then install WordPress and use the Duplicator plugin to import the content.

After you’ve restored the site locally, you can move the files and the database from your own computer to your hosting account with us.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [February 9, 2022, 2:02pm UTC](https://forum.infinityfree.com/t/upload-failed-request-entity-too-large/57558/7 "2022-02-09T14:02:30Z")

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