I wanted to add email to the domain and site. So I went to upgrade to the starter pack used my business card to pay and now I cant login to IFastnet nor do I see the upgrade on the infinityfree pages either. Still asks me to upgrade. Did I miss something when I setup the account on ifastnet ?

Welcome to the forum If you’ve paid for an upgrade, and you’re having problems with it, you’ll have to reach out to IFastNet to look into it. Unfortunately, as a community forum for InfinityFree, we can’t really help much.

InfinityFree Forum

Upgraded but not seeing it?

Hosting Support

EdwardHamHam May 4, 2026, 9:34pm 3

Getting started with your premium hosting account Account Management

Did you just upgrade your website to premium hosting? Awesome! To make the most of your upgrade, here are some things you need to know. You are now a customer of iFastNet InfinityFree is a free website hosting provider, sponsored by iFastNet. InfinityFree does not provide any premium hosting services. The premium hosting services advertised on InfinityFree’s website and panels is provided by a different company, iFastNet. So if you have any questions about the premium hosting, the status of yo…

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