Unable to verify email address to register

Website URL

Log in to your account - InfinityFree etc

Error Message

Error 403 Forbidden Invalid Signature

Other Information

I have disabled my VPN, and did everything in a private browsing window, but every time I get an email verification link, it immediately sends me to a page with a 403 error. Does it need to be this difficult to create an account?

Have you got an ad blocker or any other privacy plugins that might need getting in the way?

4 Likes

No, that’s why I did that in a private browser window. It disabled all of my extensions.

It looks like you were able to create an account since your posting here in the forum, what is wrong with the account you are currently using?

5 Likes

“Invalid signature” suggests to me that either the link expired, or something is mangling the link that we send to you meaning you’re opening a different link.

7 Likes

Every time I have requested a verification link, I have clicked it within just a few seconds, so it should not be expired. All I did was click the link in the e-mail (in Gmail), so I don’t know what could be “mangling” the link. I especially don’t know how to successfully verify my email address beyond the steps I have tried taking.

Some email providers do not open the link directly but instead open it with some “privacy link” thing that sometimes will strip tracking parameters from the URL. I know iCloud do this, maybe gmail have something similar in it.
Since sign up links contains gibberish it’s entirely possible that it gets classified as a tracking parameter and gets stripped.

The solution (given that this is indeed the case) is simple. Don’t click on the link. Instead copy the entire link yourself and paste it into a browser tab.

3 Likes

I just tried signing up myself but didn’t run into any trouble, so I don’t think the problem is on our end.

Did you try both the “Verify Email Address” button and copy-pasting the link at the bottom of the email by hand?

7 Likes

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