Unable to Reset Password - Redirect Loop After Email Verification

[TarasZaur]

Website URL

3dcraftlab.free.nf to new domain : yves.cc

Error Message

Dear Support Team,

I am currently experiencing an issue with my WordPress site after connecting it to a new domain. When I try to reset my password or log in via the wp-admin page, I receive an email for verification. However, when I click on the verification link, it redirects me back to the login page in an endless loop.

Here is a summary of the issue:

I recently connected a new domain to my WordPress site.

On the wp-admin login page, I am asked to verify my email.

After clicking the verification link sent to my email, I am redirected back to the login page.

This process keeps repeating, and I am unable to access the dashboard or reset my password.

I have tried clearing my browser cache and using different browsers, but the issue persists.

Could you please help me resolve this problem? I would appreciate your guidance on how to regain access to my WordPress admin panel.

Best regards,

[Frank419]

This is probably not a hosting problem.

You may want to manually copy the password reset link and paste it in the URL bar for it to work due to some browser being smart and strips the parameters for “anti-tracking”.

[Greenreader9]

Or reset it via the DB

Reset your password