Unable to Request for a New SSL Certificate

[ReubenO]

(please specify the URL of the site on which you are experiencing the problem)

Error Message

We did not detect any nameservers on your domain name.
Please make sure that your domain name is active and set up correctly with the provider of the domain name.

Record Name _acme-challenge
Domain kantaj.epizy.com
Destination 67e990e9-a072-46bc-ad60-2797a7024d5b.acmedns.infinityfree.net
Current Destination (no CNAME found)

Please note that DNS changes can take a few hours to take effect.

Other Information

(other information and details relevant to your question)

I was requested the SSL update because the old one has expired. Then I got the message I outlined above.

Please help.

Thanks.

[JxstErg1]

Welcome back to the forum! You might have to wait a while for you to be able to get the CNAME record installed automatically or, if you already had the record (which you do), for you to be able to request the certificate. In the meantime, you can try refreshing the order page.

[Jri-Creator]

This nameserver blip sometimes happens. You may have to wait about 5 minutes, than try refreshing the page.

[ReubenO]

Thank you so much. Yes, I think it is working now. I really appreciate it.

[SawiGroup]

Hi, I am having the same issue on all domains I own. Non of them seem to let me renew the ssl

[Admin]

There was an issue with DNS lookups from the client area. That should be working again now, although I cannot guarantee that it won’t break again soon.