# Unable to extract file on site **URL:** \ **Category:** Hosting Support\ **Created:** [May 31, 2024, 12:54am UTC](https://forum.infinityfree.com/t/unable-to-extract-file-on-site/94220 "2024-05-31T00:54:58Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [May 31, 2024, 8:58am UTC](https://forum.infinityfree.com/t/unable-to-extract-file-on-site/94220/4 "2024-05-31T08:58:26Z")
What does not work? What do you mean by “don’t raise the files”? Did you read the knowledge base article about how to properly upload archives? > [@How to upload big files / archives](https://forum.infinityfree.com/t/how-to-upload-big-files-archives/49305): > > InfinityFree has a file size limit of 10 MB on all servers. You cannot upload files larger than 10 MB. Installing large scripts A particular software package may be larger than 10 MB in size. Because of this limit, you cannot upload the archive directly and have it extracted on the server. However, you can easily upload the contents manually. To do so, you will first need a good FTP file manager for your desktop and setup an FTP connection. See the [how to upload files with FTP](https://forum.infinityfree.com/t/how-to-upload-files-with-ftp/49306) article for more… The online file manager won’t work for your case, so stop fiddling with it. --- _[View the full topic](https://forum.infinityfree.com/t/unable-to-extract-file-on-site/94220)._