# Unable to establish SSL

**URL:** <https://forum.infinityfree.com/t/unable-to-establish-ssl/68226>\
**Category:** Hosting Support\
**Created:** [November 10, 2022, 3:19am UTC](https://forum.infinityfree.com/t/unable-to-establish-ssl/68226 "2022-11-10T03:19:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anon64911214](https://forum.infinityfree.com/letter_avatar/anon64911214/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon64911214](https://forum.infinityfree.com/u/anon64911214)\
**Post date:** [November 10, 2022, 3:19am UTC](https://forum.infinityfree.com/t/unable-to-establish-ssl/68226/1 "2022-11-10T03:19:33Z")

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[epiz\_32950492](https://app.infinityfree.net/accounts/epiz_32950492)

I tried to establish SSL to my website by using the default SSL “Self Signed Certificate”. I followed the steps to generate the keys and uploaded it. I then click on the “Setup CNAME Record Automatically”, I got a message stating that “Unable to login to your hosting account. Please make sure the account is active and the password in the client area is correct”.

I found out that the passwords of my account, control panel and FTP are different. I don’t know how to change passwords to make sure that they are the same.

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [November 10, 2022, 4:47am UTC](https://forum.infinityfree.com/t/unable-to-establish-ssl/68226/2 "2022-11-10T04:47:07Z")

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> [@anon64911214](#):
>
> by using the default SSL “Self Signed Certificate”

That incorrect. Please follow the instruction here. If you want SSL to work, do not install self-signed cert.

> [@How to get Free SSL (HTTPS) on InfinityFree](https://forum.infinityfree.com/t/how-to-get-free-ssl-https-on-infinityfree/49323):
>
> If you’re using free hosting with your own domain or a subdomain, you’ll want to make your website work over HTTPS (SSL). Fortunately, InfinityFree provides all the tools you need to make it so. If you like videos better then text guides, scroll on down to the bottom of this guide. This guide uses the control panel functions and the Free SSL Certificates tool provided by InfinityFree to get SSL up and running on your site. This article only applies to custom domains Free subdomains (like your…

> [@anon64911214](#):
>
> I don’t know how to change passwords to make sure that they are the same.

You can change passwords from the client area

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [November 17, 2022, 4:47am UTC](https://forum.infinityfree.com/t/unable-to-establish-ssl/68226/3 "2022-11-17T04:47:53Z")

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