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January 15, 2024, 2:39pm
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It could be that FileZilla is giving up, because it doesn’t get a response from the server to begin with. That could be caused by a firewall issue, for example.
If you haven’t done so yet, could you please try the troubleshooting steps from these articles?
Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection.
When trying to debug issues with FTP connections, it’s very useful to know what an FTP client is doing under the hood. FileZilla is a very popular FTP client which can provide fairly detailed information about it’s connections.
This article explains how to get this information.
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