# Unable to access ftp

**URL:** <https://forum.infinityfree.com/t/unable-to-access-ftp/98828>\
**Category:** Hosting Support\
**Created:** [September 13, 2024, 4:54pm UTC](https://forum.infinityfree.com/t/unable-to-access-ftp/98828 "2024-09-13T16:54:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Devani](https://forum.infinityfree.com/letter_avatar/devani/32/5_5575768a8748004e209b776fc1b2916d.png) [@Devani](https://forum.infinityfree.com/u/Devani)\
**Post date:** [September 13, 2024, 4:54pm UTC](https://forum.infinityfree.com/t/unable-to-access-ftp/98828/1 "2024-09-13T16:54:35Z")

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### [macho.kesug.com](http://macho.kesug.com)

(please specify the URL of the site on which you are experiencing the problem)

### FTP error not connecting

(please share the FULL error message you see, if applicable)

### iam using net2ftp and filestash

But nothing working

(other information and details relevant to your question)

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<div class="post-metadata">

**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [September 13, 2024, 5:13pm UTC](https://forum.infinityfree.com/t/unable-to-access-ftp/98828/2 "2024-09-13T17:13:56Z")

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Did you try this article before?

> [@Help, I cannot connect to FTP](https://forum.infinityfree.com/t/help-i-cannot-connect-to-ftp/49307):
>
> Being able to access your hosting account over FTP is very important to manage your website files. However, there are reason why you may have trouble connecting to the FTP service. This article explains a few things you can try to fix your FTP connection. Login to your control panel After your account has been created, or reactivated after a suspension, you may need to login to the hosting control panel once to enable FTP access to your account. You can login to the control panel by logging in…

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [September 20, 2024, 5:14pm UTC](https://forum.infinityfree.com/t/unable-to-access-ftp/98828/3 "2024-09-20T17:14:14Z")

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